Understanding the Mechanisms of Mobile Health Apps Acceptance Among Silver Generation in China: A Mediation and Moderation Analysis
Qing Xie,
Anuar Shah Bali Mahomed,
Rosmah Mohamed
et al.
Abstract:The rapid expansion of mobile technology has led to the integration of AI-enhanced chatbots as virtual assistants within mHealth apps, providing continuous support for users. However, variations in mHealth app design features influence user perceptions and acceptance intentions. This study aims to examine the mediation and moderation effects impacting the acceptance of mHealth apps among the silver generation (aged 55 and above) mobile users in China. The SOR Model explains the mediating role of initial trust,… Show more
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