Understanding the means of communication between nurses and resident physicians in the modern world: A community-based university hospital survey results

Haykal, Tarek; Al-Dulaimi, Ragheed; Sidahmed, Shima; Velagapudi, Ravi Kanth; Fahr, Noelle; Saeed, Seif; Bachuwa, Ghassan

doi:10.1080/20009666.2020.1751515

Cited by 4 publications

(4 citation statements)

References 8 publications

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“…9 Skilled communication is crucial in providing excellent patient care and job satisfaction. 9,26 Poor communication is a leading cause of burnout, 27,28 , and practitioners who get training in communication are less likely to have burnout. 16,29,30 Despite that skilled communication was interpreted as good, the item "zero tolerance for disrespect and abuse" showed the lowest score (3.17) among all items in the HWEAT, which presents a need for further attention.…”

Section: Discussionmentioning

confidence: 99%

Assessment of the Critical Care Work Environment of Intensive Care Unit Nurses in Saudi Arabia

Ageel¹,

Shbeer²

2022

RMHP

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Background Nurses play a major role in the delivery of complex and challenging critical care in intensive care units (ICUs). Assessment of work environment is essential indicators of hospital management and can be applied to workforce planning and identifying nursing profession needs. The American Association of Critical-Care Nurses (AACN) recognized six standards for a healthy work environment and developed the Healthy Work Environment Assessment Tool (HWEAT). The aim of this study was to assess the work environment of ICU nurses in Jazan, Saudi Arabia. Methods This cross-sectional study was conducted at public and private hospitals. Data were collected using a self-administered questionnaire that included the sociodemographic characteristics and the AACN HWEAT. Data were analyzed to obtain descriptive and inferential statistics. The Mann–Whitney U and Kruskal–Wallis tests were employed to compare demographic data, on the basis of the overall mean HWEAT score. Results The study participants were 238 ICU nurses, who were predominantly female (83%). The mean overall HWEAT score was 3.55±1.03, which is within the “good” range, and was higher for male nurses (3.66), nurses aged ≥41 years (3.76), and nurses with postgraduate education (4.04), work experiences of >10 years (3.63), and alternate work shifts (3.6). Nurses in private hospitals had significantly higher overall scores than nurses in public hospitals (3.83 vs 3.19, P<0.001). All HWEAT standards (“effective decision-making”, “authentic leadership”, “appropriate staffing”, “true collaboration”, “skilled communication”, and “meaningful recognition”) were rated as good (mean range, 3.43–3.63). Conclusion The study results could assist hospitals in prioritizing the adoption of AACN HWE standards. A target benchmark of “good” was established for both the overall score and each standard, which indicates a good work environment as perceived by ICU nurses. In Addition, interpersonal differences should be considered when developing improvement initiatives.

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Section: Discussionmentioning

confidence: 99%

Assessment of the Critical Care Work Environment of Intensive Care Unit Nurses in Saudi Arabia

Ageel¹,

Shbeer²

2022

RMHP

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“…Effective communication between nurses and physicians may contribute to an organisation's ability to improve patient outcome reliability (Stucky, Wymer et al, 2022 ). Despite the hope of technology integration as a means of improving communication, there is still work to be done regarding information exchange and its impact on patient care delivery (Haykal et al, 2020 ).…”

Section: Introductionmentioning

confidence: 99%

From anticipation to confidence: A descriptive qualitative study of new graduate nurse communication with physicians

Forbes

Evans

2022

J Nursing Management

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Aim The aim of this study was to understand how new graduate nurses experience communication with physicians. Background Communication is necessary for high‐quality health care delivery. With poor patient outcomes as a driving force, knowledge of the dialogue that occurs between new graduate nurses and physicians has been rarely explored. Methods This qualitative descriptive study involved 13 new graduate nurses from an academic teaching hospital in the south‐eastern United States. Data for this study were collected using face‐to‐face and virtual interviews with a focus on having nurses describe their experience communication with physicians in their current practice. Results Analysis led to four themes that describe new graduate nurses experience communicating with physicians. Those themes were gaps in preparation, developing confidence, learning to communicate, and interprofessional care. Conclusions Effective communication with physicians is a stressor for new graduate nurses as they transition to practice. For these nurses, negative emotions in their anticipation of communicating with physicians were developed during their educational experience. Implications for Nursing Management The findings of this study emphasize the importance of enhanced interprofessional training in education and practice that facilitate effective communication between the two professions in the practice environment.

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“…When used properly, this toolkit can ensure that new nurses are equipped to handle sharing information in a timely manner, notify providers of critical changes in the patient9s status, and communicating changes or hold ups in patient care (Hettinger et al, 2020;Song & McCreary, 2020). Haykal et al (2020) highlighted that the relationship between nurses and health care providers must be complimentary, but that in order for this too occur, education and the implementation of communication strategies are essential (Haykal et al, 2020).…”

Section: Literature Discussion Summarymentioning

confidence: 99%

“…Majority of the reviewed articles strongly encouraged the implementation of strategies to improve communication between nurses and health care providers. NRPs should be designed to allow for interactive sessions on effective communication skills among team members (Bae et al, 2020;Haykal et al, 2020;Wang et al, 2018). Song & McCreary (2020) concluded that new graduate nurses need to be provided with opportunities for further development of competencies such as teamwork, critical thinking, and communication skills.…”

Section: Discussionmentioning

confidence: 99%

Improving Interprofessional Communication Skills in Nurses Transitioning to Practice

DigiNole

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Purpose:The purpose of this Quality Improvement project is to provide guidance to improve interprofessional communication between nurses transitioning to practice and experienced health care providers. Methods: Participants include the director and manager of a nursing residency program (NRP) at a large hospital in Florida. A web-based presentation was developed to teach the participants how to use the proposed evidence-based toolkit. The toolkit includes a pre-test survey, educational flyer, PowerPoint, and post-test survey. The PI solicited feedback on the perceived usefulness of the toolkit, perceived barriers, likelihood for implementation, and implementation status through online surveys. Results: Findings included mixed results on the perceived usefulness and barriers to implementation. However, the proposed evidence-based communication toolkit was partially implemented into the NRP. Discussion: NRPs are encouraged to allow for interactive sessions on effective communication skills between colleagues. Provision of opportunities for the development of teamwork skills, critical thinking, and communication skills will increase job satisfaction and self-confidence, improve quality of patient care, and increase nurse retention rates. Conclusion: Job dissatisfaction, self-confidence, quality of care, and retention have been linked to the preparation of new graduate nurses for practice. Incorporating communication content into existing NRPs could potentially improve the communication skills between new graduate outcomes, and professional development (Vizient/AACN Nurse Residency Program, 2022). The program consists of a one-year residency with monthly educational seminars, simulation case studies, guidance from a baccalaureate-prepared preceptor, and an assigned academic partner who assists with his or her professional role (Camp & Chappy, 2017; Vizient/AACN Nurse Residency Program, 2022). The benefits of an EB program include the development of decisionmaking competency, confidence, professional satisfaction, critical thinking skills, and an individualized plan for the nurse transitioning into practice (Vizient/AACN Nurse Residency Program, 2022). Additionally, EB NRPs incorporate a defined theoretical basis into the curriculum. Adversely, the length of an organizational-based program ranges from 16 weeks to one year (Ackerson & Stiles, 2018). Organizational-based programs are also developed without a defined theoretical basis, leaving it up to the organization to determine the curriculum (Ackerson & Stiles, 2018).Health care providers and nurses are two of the most important parts of the health care team and communication between team members is of the utmost importance to maintain high quality care. Communication is a two way process that involves sending and receiving the correct message (Wang et al., 2018). Although there is evidence that illustrates the benefits of communication to improve patient outcomes, unfortunately, miscommunication continues to occur in health care (Perry, 2016). Upon analyzing numero...

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Understanding the means of communication between nurses and resident physicians in the modern world: A community-based university hospital survey results

Abstract: Bachuwa (2020) Understanding the means of communication between nurses and resident physicians in the modern world: A community-based university hospital survey results,

Cited by 4 publications

References 8 publications

Assessment of the Critical Care Work Environment of Intensive Care Unit Nurses in Saudi Arabia

Assessment of the Critical Care Work Environment of Intensive Care Unit Nurses in Saudi Arabia

From anticipation to confidence: A descriptive qualitative study of new graduate nurse communication with physicians

Improving Interprofessional Communication Skills in Nurses Transitioning to Practice

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