Abstract:After years of experience and research, one might conclude that organizations are confident in their ability to optimize the use of teams. In reality, we do not have to look far to find instances where team performance falls disappointingly short. This article examines the reasons for the success or failure of three organizational work teams. Using information gained from structured interviews involving team members, team leaders, and managers, a set of value-added findings are reached that explain why a parti… Show more
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