Abstract:Universities are increasingly turning toward data-driven technologies like data dashboards to support advisors’ work in student success, yet little empirical work has explored whether these tools help or hinder best practices in advising, which is in many ways a relationship-based enterprise. This mixed-methods study analyzed whether and why the release of a student success dashboard impacted proactive and/or developmental advising at a large public university. After quantitatively demonstrating no measurable … Show more
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