Understanding the Effects of Reservation Systems and Online Transaction Capacity on the Competitiveness of Travel Agencies
Merve Işkın,
Catherine Prentice,
Nuray Eker
et al.
Abstract:The purpose of this study is to determine the effect of travel agencies' reservation systems and online transaction capacities on their competitiveness. With the developments in technology and the integration of these developments in all business areas, travel agencies have also had to benefit from information and communication technologies. In the research, the primary data were used, and the data were collected by the questionnaire method. The convenience sampling method was used, and data were collected fro… Show more
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