2019
DOI: 10.24251/hicss.2019.320
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Understanding the Effect of Social Media Overload on Academic Performance: A Stressor-Strain-Outcome Perspective

Abstract: Social media has deeply penetrated into university students' daily lives, inducing excessive usage that can result in social media overload. However, only few studies have explored the adverse consequences of social media use from a pedagogical perspective. This paper aims to investigate the effects of overload on students' academic performance and the underlying mechanism. Based on the stressor-strain-outcome model, we propose that information, communication, and social overloads influence technostress and ex… Show more

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Cited by 23 publications
(37 citation statements)
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“…In another study with users of a popular mobile messenger in South Korea -Kakao Talkresearchers used a stress coping model to understand the impact of overload with shunning behaviors (Shin and Shin, 2016). Moreover, push-pull-mooring, the person-environment fit model, the limited capacity model and the SSO have all been used to investigate the antecedents and outcomes of various social media platforms (Sun et al, 2017;Lee et al, 2016;Bright et al, 2015;Kim et al, 2019;Cao et al, 2018;Yu et al, 2019).…”
Section: Research Methodology 31 Research Modelmentioning
confidence: 99%
“…In another study with users of a popular mobile messenger in South Korea -Kakao Talkresearchers used a stress coping model to understand the impact of overload with shunning behaviors (Shin and Shin, 2016). Moreover, push-pull-mooring, the person-environment fit model, the limited capacity model and the SSO have all been used to investigate the antecedents and outcomes of various social media platforms (Sun et al, 2017;Lee et al, 2016;Bright et al, 2015;Kim et al, 2019;Cao et al, 2018;Yu et al, 2019).…”
Section: Research Methodology 31 Research Modelmentioning
confidence: 99%
“…The social media use and the academic outcome was assessed through a frequency table where percentage results were prevalent. Most of the studies focused on the relationship of social media use and educational outcome in general and did not concentrate on a particular subject (Piotrowski, 2015;González, Gasco, & Llopis, 2016;Yu, Shi, & Cao, 2019;Mingle & Adams, 2015).…”
Section: Literature Reviewmentioning
confidence: 99%
“…However, only IO had a significant impact on exhaustion. Both technostress and exhaustion harm academic performance (Yu et al, 2019). The dark side of information technology overload in business has been explored from different perspectives, and the impact on employees has been reported.…”
Section: Information Overload and E-learningmentioning
confidence: 99%
“…The dark side of information technology overload in business has been explored from different perspectives, and the impact on employees has been reported. However, its impact on university students needs further exploration (Yu et al, 2019), especially since university students are prominent users of information technology and social media. This means that investigating the impact of this on their performance is particularly important.…”
Section: Information Overload and E-learningmentioning
confidence: 99%