Understanding the Choice of Online Resale Channel for Used Electronics

Esenduran, Gökçe; Hill, James W.; Noh, In Joon

doi:10.2139/ssrn.3460773

Cited by 3 publications

(6 citation statements)

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“…Shen et al (2020) examine the value of blockchain for secondhand products in a SC. Esenduran et al (2020) focus on online resale channels of secondhand electronic products and find that price, time until payment, and online ratings are sensitive considerations for consumers to sell secondhand products through an online platform. Different from the above literature, we study the effect of quality disclosure strategies for secondhand products on players.…”

Section: Literature Reviewmentioning

confidence: 99%

“…With the rapid replacement of electronic products and changes in consumer awareness, especially the development of the secondary market and the sinking market (Esenduran et al, 2020; Shulman & Coughlan, 2007), retailers are increasingly introducing secondhand products while continuing to resell new products supplied by manufacturers. According to a projection by the LeadLeo Research Institute, a market research provider, sales of secondhand products last year in China were expected to reach 1.04 trillion yuan ($160 billion), an increase of 17.7% over the previous year (Wenqian, 2021).…”

Section: Introductionmentioning

confidence: 99%

“…Second, we separately determine the conditions under which the retailer obtains financial benefits from adding secondhand products in scenarios with and without quality information disclosure under different SC structures. Given the prevalence of quality information disclosure in industrial operations in practice (Esenduran et al, 2020; Shen et al, 2020), these conditions are appropriate and contribute to the SC management community. Third, we investigate the manufacturer and the retailer's equilibrium decisions regarding the channel strategy and quality disclosure strategy of secondhand products.…”

Section: Introductionmentioning

confidence: 99%

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Secondhand product quality disclosure strategy of the retailer under different supply chain structures

2022

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In a two‐stage supply chain comprising a manufacturer and a retailer selling secondhand products and new products, we incorporate the manufacturer's channel decisions to examine the retailer's quality disclosure strategy of secondhand products. The quality disclosure of secondhand products may or may not be implemented, but the direct channel is always introduced. Interestingly, the retailer withholds (discloses) information of secondhand products with sufficiently high quality when it is lower (higher) than consumers' acceptance of direct channel in dual‐channel structure. If the secondhand product quality is lower than consumers' direct channel acceptance, the quality is disclosed only when it is medium.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Secondhand product quality disclosure strategy of the retailer under different supply chain structures

2022

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“…In addition, Esenduran et al. (2020) conduct laboratory experiments to study consumer choices in an online resale channel for used electronics. Tang et al.…”

Section: Literature Reviewmentioning

confidence: 99%

Showrooming, webrooming, and operational strategies for competitiveness

Jiao

2022

Production and Operations Management

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Show/webrooming refers to a consumer inspecting a product at a brick‐and‐mortar (BM)/online retailer before purchasing it from a competing online/BM retailer. Despite retailers adopting price‐matching and free‐shipping policies, show/webrooming remains prevalent. We model different product value information that consumers can learn by visiting a BM retailer and researching an online retailer, and studying consumers' show/webrooming behavior in a unified model. We confirm that consumers can engage in show/webrooming for informational reasons, but webrooming may also be driven by a noninformational reason. We find that show/webrooming may, respectively, benefit BM and online retailers; in particular, there exist win‐win‐win outcomes where both retailers and the consumers benefit from show/webrooming. We propose in‐store research assistance for BM retailers and free sampling for online retailers and show that these operational strategies may improve the retailers' competitiveness in the presence of show/webrooming. Our results are found to be robust in several model extensions.

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“…They find that the presence of secondhand products in the market decreases the total production quantity but improves the product quality. Esenduran et al (2020) focus on the online resale channel of secondhand electronics. They find that contributors are very sensitive to price, timing of payment, and online ratings when selling secondhand products to an online platform.…”

Section: Literature Reviewmentioning

confidence: 99%

Selling secondhand products through an online platform with blockchain

Shen

Yuan

2020

Transportation Research Part E: Logistics and Transportation Re

154

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Highlights The disclosure effect of blockchain for secondhand product is examined. Contributors consign secondhand products to an online platform that resells them. Pricing strategies differ from the revenue sharing portion of the consignment contract. Horizontal integration is more effective in improving the supply chain’s total profit with the use of blockchain. A win-win-win outcome can be achieved in a supply chain that sells low-uniqueness products.

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Understanding the Choice of Online Resale Channel for Used Electronics

Cited by 3 publications

References 0 publications

Secondhand product quality disclosure strategy of the retailer under different supply chain structures

Secondhand product quality disclosure strategy of the retailer under different supply chain structures

Showrooming, webrooming, and operational strategies for competitiveness

Selling secondhand products through an online platform with blockchain

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