Understanding, scoping and defining user experience

Law, Effie Lai‐Chong; Roto, Virpi; Hassenzahl, Marc; Vermeeren, Arnold; Kort, Joke

doi:10.1145/1518701.1518813

Cited by 799 publications

(556 citation statements)

References 9 publications

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“…Although the exact scope and definition of user experience is still debated, it is clear that an understanding of an individual's thoughts, feelings and reactions to an interface are important factors that designers must consider [13]. With respect to gesture-based interaction, an understanding of the user experience of these interactions is especially important because these interactions often require users to try new and possibly unfamiliar actions.…”

Section: User Experience and Spectatorsmentioning

confidence: 99%

“…The experience of using an interface develops and changes over time as the user is continually exposed to the interaction and experiences it in different settings with different people. User experience, however, is essentially an individual experience [13]. Although other people and spectators heavily influence the social context where an interaction takes place, the decision to interact and the experience of doing so is a personal and individual experience.…”

Section: User Experience and Spectatorsmentioning

confidence: 99%

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Gesture-Based Interfaces: Practical Applications of Gestures in Real World Mobile Settings

Rico

Crossan

Brewster

2011

Whole Body Interaction

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In the past, the design of gesture-based interfaces has focused on issues of gesture recognition with consideration of social or practical factors that affect the ability of users to perform gestures on the go largely missing. This work describes two important aspects of gestures design for mobile gesture and body-based interaction. First, this paper discusses the social acceptability of using gesture-based interfaces in the variety of locations where mobile interfaces are used. This includes a discussion of a variety of methods that can be used to evaluate social acceptability early on in the development process. Second, this paper discusses the practical implications of creating gesture recognition using accelerometer based sensing given the challenges of gesturing in mobile situations. This includes a discussion of body-based interactions and the scenarios where these might be used successfully.

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Section: User Experience and Spectatorsmentioning

confidence: 99%

Section: User Experience and Spectatorsmentioning

confidence: 99%

Gesture-Based Interfaces: Practical Applications of Gestures in Real World Mobile Settings

Rico

Crossan

Brewster

2011

Whole Body Interaction

View full text Add to dashboard Cite

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“…The concept of user experience (UX) is widely embraced by the HCI community and raises many new challenges to researchers and designers [2]. As emotion is an essential part of our mental lives, one of the main challenges is to investigate the emotional aspect of user experience [3], and deliver these observed emotional qualities back to designers for initiating design processes [4].…”

Section: Introductionmentioning

confidence: 99%

Mood Boards as a Universal Tool for Investigating Emotional Experience

Chang

Díaz

Català

et al. 2014

Lecture Notes in Computer Science

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Abstract.Emotion is an essential part of user experience. While researchers are striving for new research tools for evaluate emotional experiences in design, designers have been using experience-based tools for studying emotions in practice, such as mood boards. Mood boards were developed for communicating emotional qualities between designers and clients, but have not yet been considered as an evaluation tool for investigating emotional experience. In t his study we examined whether design students and non-design students have similar criteria in evaluating these mood boards. The results showed that the inter-rater reliability among all participants were considerably high, which suggested that mood boards are potential to be used as an evaluation tool for research on emotion.

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“…The concept of UX focuses rather on positive emotions and emotional outcomes such as joy, fun and pride [18]. The development of a general definition of UX is still focus of scientific discourse [32], and despite the lack of a clear definition, the concept of UX has become an important design aspect of interactive systems.…”

Section: Introductionmentioning

confidence: 99%

Evaluating User Experience for Interactive Television: Towards the Development of a Domain-Specific User Experience Questionnaire

Bernhaupt

Pirker²

2013

Human-Computer Interaction – INTERACT 2013

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Abstract. This paper presents a questionnaire-based approach to evaluate the user experience (UX) while interacting with interactive Television (iTV) systems. Current contributions in the field of UX propose generic methods applicable to various application domains, whereas our contribution is dedicated to the specific domain of interactive TV systems. Based on a classification of UX dimensions from a literature review, the first version of the questionnaire is focusing on the dimension's aesthetics, emotion, stimulation and identification. A validation study with 106 participants was performed to assess the relations between the evaluated UX dimensions, as well as their fit to the underlying theoretical assumptions. Results showed that the UX dimensions aesthetics, emotion and stimulation are important for the domain of iTV, while identification was not confirmed. The study revealed significant correlations between the type of IPTV system used and the emotional and stimulation dimension. Additionally, a significant effect of the TV reception mode and the type of IPTV box owned on the emotion towards the system was observed. Beyond the contribution of the questionnaire that is directly applicable for any iTV system, the findings described in the paper demonstrate the need for user experience evaluation methods targeted at specific domains: the validation of the questionnaire shows that identification is not a central dimension of user experience when interacting with interactive TV.

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Understanding, scoping and defining user experience

Cited by 799 publications

References 9 publications

Gesture-Based Interfaces: Practical Applications of Gestures in Real World Mobile Settings

Gesture-Based Interfaces: Practical Applications of Gestures in Real World Mobile Settings

Mood Boards as a Universal Tool for Investigating Emotional Experience

Evaluating User Experience for Interactive Television: Towards the Development of a Domain-Specific User Experience Questionnaire

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