Understanding privacy knowledge and skill in mobile communication

Park, Yong Jin; Jang, S. Mo

doi:10.1016/j.chb.2014.05.041

Cited by 75 publications

(55 citation statements)

References 22 publications

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“…In IP, we can say that we are aware or have knowledge about companies collecting our private information but it would be limiting to say we are literate about companies collecting our private information. Trepte et al, [39] and Park and Jang [32] proposed that literacy is a multidimensional construct. For example, Park and Jang propose that in order to measure an individual's literacy, a multi-dimensional literacy scale is needed that evaluates an individual's knowledge of technical familiarity, awareness of institutional practices and policy understanding.…”

Section: Knowledge -Literacy -Awarenessmentioning

confidence: 99%

“…Just as the individual knowledge, technical, legal and common practices dimensions combined formed Parks and Jang's construct of literacy [32], their literacy construct is combined with our understanding and projection dimensions to form our IPA construct. The three additional dimensions of Trepte et al were incorporated into the model as well by including the risk dimension into our projection dimension and the procedural knowledge component in the literacy dimensions of TIPA and CPIPA.…”

Section: Knowledge -Literacy -Awarenessmentioning

confidence: 99%

“…With the noted importance of an individual's awareness of IP, a number of studies have focused on an individual's levels of knowledge [5,41,42], literacy [31,32,39] and awareness [9,29,33] of IP. While the main purpose of this review is to examine how awareness has been used in IP research, we must also acknowledge the literature on knowledge and literacy.…”

Section: Knowledge -Literacy -Awarenessmentioning

confidence: 99%

See 2 more Smart Citations

Information Privacy Awareness (IPA): A Review of the Use, Definition and Measurement of IPA

Correia¹,

Compeau²

2017

Proceedings of the Annual Hawaii International Conference on System Sciences

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Section: Knowledge -Literacy -Awarenessmentioning

confidence: 99%

Section: Knowledge -Literacy -Awarenessmentioning

confidence: 99%

Section: Knowledge -Literacy -Awarenessmentioning

confidence: 99%

See 1 more Smart Citation

Information Privacy Awareness (IPA): A Review of the Use, Definition and Measurement of IPA

Correia¹,

Compeau²

2017

Proceedings of the Annual Hawaii International Conference on System Sciences

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“…Location tracking and behavioral targeting technologies are some examples prevalent in current mobile marketing. Such technologies enable marketers to collect extensive customer information, such as demographic, geographic, and real-time activity information (Park & Jang, 2014).…”

Section: Personalization On Mobile Services and Privacymentioning

confidence: 99%

Differential responses of loyal versus habitual consumers towards mobile site personalization on privacy management

Kang

Shin

Tam

2016

Computers in Human Behavior

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We examine how two different underlying mechanisms of behavioral loyalty to a brand -attitudinal loyalty and habit -impact smartphone users' privacy management when they browse personalized vs. nonpersonalized mobile websites. The online experimental study conducted with Amazon Mechanical Turk workers (N = 73) finds different responses of attitudinal loyalty and habit towards personalization in significant three-way interactions between personalization, attitudinal loyalty, and habit on privacy disclosure and protection behaviors. When interacting with a personalized website, highly habitual consumers without high level of attitudinal loyalty disclosed the most personal information on a personalized mobile site, and displayed the least intention of protecting their privacy on their smartphones, whereas consumers with high levels of both habit and attitudinal loyalty reported the highest tendency of privacy protection behavior. However, habit and personalization do not have a significant effect on disclosure behaviors when users have high attitudinal loyalty to a brand. Theoretical and practical implications are discussed. Keywords:Mobile privacy Personalization Loyalty and habit Privacy concern and protection a b s t r a c tWe examine how two different underlying mechanisms of behavioral loyalty to a branddattitudinal loyalty and habitdimpact smartphone users' privacy management when they browse personalized vs. non-personalized mobile websites. The online experimental study conducted with Amazon Mechanical Turk workers (N ¼ 73) finds different responses of attitudinal loyalty and habit towards personalization in significant three-way interactions between personalization, attitudinal loyalty, and habit on privacy disclosure and protection behaviors. When interacting with a personalized website, highly habitual consumers without high level of attitudinal loyalty disclosed the most personal information on a personalized mobile site, and displayed the least intention of protecting their privacy on their smartphones, whereas consumers with high levels of both habit and attitudinal loyalty reported the highest tendency of privacy protection behavior. However, habit and personalization do not have a significant effect on disclosure behaviors when users have high attitudinal loyalty to a brand. Theoretical and practical implications are discussed.

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“…Mobile-based privacy is another issue that may further alter the work-life balance. A study of privacy knowledge and skill among young adults showed that people may lack basic privacy knowledge, privacy skills, and awareness of risk associated with commercial mobile environments, despite their frequent daily mobile use (Park & Mo Jang, 2014). Likewise, the disparity between technological access and knowledge about the technology use is raised by another study.…”

Section: Mobility and Work-life Balancementioning

confidence: 99%

Making Sense of Mobile Technology

et al. 2015

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Mobile technologies have facilitated a radical shift in work and private life. In this article, we seek to better understand how individual mobile technology users have made sense of these changes and adapted to them. We have used narrative enquiry and sensemaking to collect and analyze the data. The findings show that mobile technology use blurs the boundaries between work and private life, making traditional time and place distinctions less relevant. Furthermore, work and private life can be integrated in ways that may be either competitive or complementary. We also observed an effect rarely discussed in the literature-the way personal and professional aspirations affect how work and private life are integrated. Implications include the need for researchers and organizations to understand the wider consequences that arise from the integration of work and private life roles.

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Understanding privacy knowledge and skill in mobile communication

Cited by 75 publications

References 22 publications

Information Privacy Awareness (IPA): A Review of the Use, Definition and Measurement of IPA

Information Privacy Awareness (IPA): A Review of the Use, Definition and Measurement of IPA

Differential responses of loyal versus habitual consumers towards mobile site personalization on privacy management

Making Sense of Mobile Technology

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