Understanding privacy concerns of whatsapp users in India

Dev, Jayati; Das, Sanchari; Camp, L. Jean

doi:10.1145/3190619.3191682

Cited by 3 publications

(8 citation statements)

References 2 publications

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“…Dev et al [13], on Indian views of privacy and security for WhatsApp users, employed open and closed questions to inquire about the privacy attitudes and behaviors of 213 participants. A large percentage of participants said that they actively used privacy controls for different data types.…”

Section: Usable Privacy Of Whatsappmentioning

confidence: 99%

“…Alemerien tried to simplify the privacy settings related to sharing photos through a new visualization mechanism [12]. Dev et al conducted a survey with Indian users about their privacy attitudes and behaviors and concluded with some recommendations to improve sensitive privacy defaults [13]. Vaziripour et al carried out a survey with Iranian users to test their privacy preferences for Telegram [14].…”

Section: Introductionmentioning

confidence: 99%

“…Dias Canedo et al administered a survey with Information and Communication Technology (ICT) practitioners to understand how these experts adopted data privacy concepts during software design [15]. As far as we know, most studies have evaluated the usability of privacy for one app [13,14,[16][17][18], and only one study [2] has compared privacy settings and policies for several apps. However, the tested apps (Twitter, Snapchat, and WhatsApp) differ in the features they grant to users, which makes the privacy settings and policies hard to compare.…”

Section: Introductionmentioning

confidence: 99%

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Young Saudis’ Evaluations and Perceptions of Privacy in Digital Communities: The Case of WhatsApp and Telegram

Aldalbahi,

Albesher

2023

Sustainability

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Digital communities have gained increasing popularity in the past decade. However, they have put users at security risks, especially when they neglect to pay attention to the privacy statement and privacy settings. Therefore, digital community platforms must provide clear privacy statements and usable privacy settings. This research aims to evaluate the usability of privacy on WhatsApp and Telegram from the perspective of young Saudis. A total of 51 young Saudis participated in remote usability testing, followed by questionnaires and interviews. The results showed some privacy concerns in the two apps. Specifically, there are differences in the youths’ evaluation of the perceived privacy of the participants, with females seeing WhatsApp as more secure than the Telegram App. In the end, some recommendations for improving the privacy policy and settings for each app are discussed to ensure the safety and confidentiality of users’ information.

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Section: Usable Privacy Of Whatsappmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Young Saudis’ Evaluations and Perceptions of Privacy in Digital Communities: The Case of WhatsApp and Telegram

Aldalbahi,

Albesher

2023

Sustainability

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“…These 390 million users make India the nation with the highest number of active "monthly" users of this SNS platform. WhatsApp is a web-based service that blurs the boundaries between traditional text messaging and social networking, and it offers its users features that enable them to communicate directly with other users, be part of groups, and broadcast messages to addresses in their list of contacts (Dev et al, 2018). As countries from the Global South see their populations make the shift to an online mode of existence, the number of people who use services like WhatsApp, which bridge conventional messaging and offer a novel SNS experience, will only continue to grow in nations such as India-people Payal Arora classifies as "the next billion" (Arora, 2019).…”

Section: Whatsapp As a Sns In Indiamentioning

confidence: 99%

Repurposing a WhatsApp group: How a fantasy cricket group transformed into a site of care and support during India's second wave of Covid-19

Deshbandhu

Sahni

2022

Mobile Media & Communication

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Set in the context of India's second Covid-19 wave (April–June 2021), this article examines the transformation of a WhatsApp group originally created to study a pool of fantasy sport players into a site of care, concern, and support. By using netnography and in-depth interviews to chart the various challenges faced by the study's participants, the article analyzes how key health information was curated, moderated, and shared by the group's participants during the period. Our findings indicate that during the Covid-19 wave, users of WhatsApp relied on the personal connections it offered as they found ways to make the platform their own. By harnessing WhatsApp's capabilities with regard to accessing and sharing essential information that was both timely and locationally relevant, users of the service found ways to stay informed in moments that were fraught with uncertainty. By analyzing the various ways in which the group's participants shared information with each other and outside of the group, this study argues that the insights obtained can be used to understand broader social realities and the possibilities offered by platforms such as WhatsApp that could help navigate the various challenges presented by the ongoing pandemic in the Global South.

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“…Social media privacy and security have been a concern for many researchers and industry practitioners [15,17,11]. Researchers have often noted that users experience several privacy-focused issues in these social media platforms, which can also lead them to leave such platforms [35].…”

Section: Introductionmentioning

confidence: 99%

Change-Point Analysis of Cyberbullying-Related Twitter Discussions During COVID-19

Das,

Kim,

Karmakar

2020

Preprint

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Due to the outbreak of COVID-19, users are increasingly turning to online services. An increase in social media usage has also been observed, leading to the suspicion that this has also raised cyberbullying. In this initial work, we explore the possibility of an increase in cyberbullying incidents due to the pandemic and high social media usage. To evaluate this trend, we collected 454, 046 cyberbullying-related public tweets posted between January 1 st , 2020 -June 7 th , 2020. We summarize the tweets containing multiple keywords into their daily counts. Our analysis showed the existence of at most one statistically significant changepoint for most of these keywords, which were primarily located around the end of March. Almost all these changepoint time-locations can be attributed to COVID-19, which substantiates our initial hypothesis of an increase in cyberbullying through analysis of discussions over Twitter.

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Understanding privacy concerns of whatsapp users in India

Cited by 3 publications

References 2 publications

Young Saudis’ Evaluations and Perceptions of Privacy in Digital Communities: The Case of WhatsApp and Telegram

Young Saudis’ Evaluations and Perceptions of Privacy in Digital Communities: The Case of WhatsApp and Telegram

Repurposing a WhatsApp group: How a fantasy cricket group transformed into a site of care and support during India's second wave of Covid-19

Change-Point Analysis of Cyberbullying-Related Twitter Discussions During COVID-19

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