“…When they are actively involved in a situation they may hear what they want to hear, or they may appear aloof. 14 Recent studies use David A. Kolb's learning style theory to explore librarians' cognitive styles. Kolb sees the learning process as a four-stage cycle (concrete experience, reflective observation, abstract conceptualization, and active experimentation) and identifies four different learning styles (converger, diverger, assimilator, and accommodator).…”