Understanding older people's voice interactions with smart voice assistants: a new modified rule-based natural language processing model with human input
Zhengxu Yan,
Victoria Dube,
Judith Heselton
et al.
Abstract:The COVID-19 pandemic has expedited the integration of Smart Voice Assistants (SVA) among older people. The qualitative data derived from user commands on SVA is pivotal for elucidating the engagement patterns of older individuals with such systems. However, the sheer volume of user-generated voice interaction data presents a formidable challenge for manual coding. Compounding this issue, age-related cognitive decline and alterations in speech patterns further complicate the interpretation of older users’ SVA … Show more
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