2019
DOI: 10.1016/j.mnl.2018.12.017
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Understanding Key Drivers of Staff and Manager Engagement: Linking Research to Leadership

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Cited by 4 publications
(4 citation statements)
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“…To illustrate, PsyCap predicted engagement among front-line staff in the hospitality business (Paek et al, 2015), employees in various large for-profit companies (Chaurasia and Shukla, 2014;Joo et al, 2016;Wirawan et al, 2020), and public services (Saleh et al, 2020). Nevertheless, Kang & Busser (2018) and Parrott et al (2019) postulated that PsyCap and leadership should be employed to predict Work Engagement in different job types (e.g., technician vs. hospitality) and levels (e.g., staff vs. manager).…”
Section: Introductionmentioning
confidence: 99%
“…To illustrate, PsyCap predicted engagement among front-line staff in the hospitality business (Paek et al, 2015), employees in various large for-profit companies (Chaurasia and Shukla, 2014;Joo et al, 2016;Wirawan et al, 2020), and public services (Saleh et al, 2020). Nevertheless, Kang & Busser (2018) and Parrott et al (2019) postulated that PsyCap and leadership should be employed to predict Work Engagement in different job types (e.g., technician vs. hospitality) and levels (e.g., staff vs. manager).…”
Section: Introductionmentioning
confidence: 99%
“…32 Generational gaps and employment status can be barriers to a successful MO implementation plan as a recent comparative survey on nurse leadership suggests. 33 Evidence-based MO action plans for addressing generational gaps need to include interventions for successful nurse engagements. For example, younger nurses are frequently reassured and receive feedback from senior nurses; experienced and novice nurses develop adequate staff mentoring by intergenerational support; manager visibility and accessibility are expanded; nurses know their voices are considered by purposeful communication; teamwork is promoted to reduce conflicts; and opportunities implemented to promote staff to act as a volunteer "superuser" such as unit champion, early adopter, or innovation champion.…”
Section: Discussionmentioning
confidence: 99%
“…2,3 The OR is an area in which staff members and leaders should prioritize patient safety; however, staff member engagement can be difficult to achieve. 4 Implementation of an effective huddle process can be a key driver to ensure staff members and leaders address safety elements in real time. 3…”
Section: Redesigning the Perioperative Huddle To Improve Culturementioning
confidence: 99%
“…To ensure staff member and patient safety, leaders should use the available resources to develop and implement a consistent and systematic daily process that becomes part of their department’s culture 2,3 . The OR is an area in which staff members and leaders should prioritize patient safety; however, staff member engagement can be difficult to achieve 4 . Implementation of an effective huddle process can be a key driver to ensure staff members and leaders address safety elements in real time 3…”
mentioning
confidence: 99%