Understanding Dispute Resolution in the Middle East Region from Perspectives of Different Stakeholders

Awwad, Rita; Barakat, Boushra; Menassa, Carol C.

doi:10.1061/(asce)me.1943-5479.0000465

Cited by 47 publications

(27 citation statements)

References 17 publications

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“…Disputes are resource consuming, unpleasant, and expensive [4]. Conflicts disrupt the flow of work, resulting in additional costs, delays, and other negative impacts [5]. These problems might lead to construction claims and disputes.…”

Section: Introductionmentioning

confidence: 99%

“…Construction disputes have increased in recent years due to the increase in the size and complexity of construction projects. Awwad et al [5] found that, in the Middle East, the UAE is the second highest country in terms of the value of construction disputes after the Kingdom of Saudi Arabia (KSA). Moreover, the Middle East has the longest average duration of dispute settlement, which is 14.6 months [5].…”

Section: Introductionmentioning

confidence: 99%

“…Awwad et al [5] found that, in the Middle East, the UAE is the second highest country in terms of the value of construction disputes after the Kingdom of Saudi Arabia (KSA). Moreover, the Middle East has the longest average duration of dispute settlement, which is 14.6 months [5]. The UAE construction industry is experiencing fast growth with many ongoing projects, investment into green open spaces and strong government support.…”

Section: Introductionmentioning

confidence: 99%

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Construction Disputes in the UAE: Causes and Resolution Methods

et al. 2020

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Claims and disputes occur frequently in the construction industry between different contracting parties, mainly the owner, the designer and the contractor. Consequently, valuable time and a significant amount of money are lost. The United Arab Emirates (UAE) construction industry, one of the most vibrant sectors globally, is experiencing a high level of construction disputes and claims. This paper aims to identify and assess the major causes of disputes in the UAE and weigh the effectiveness of the methods used for their avoidance and resolution. The sources of disputes, and their avoidance/resolution methods, were identified through a comprehensive literature review. A survey was then developed and sent to 150 construction professionals. Fifty-four responses were received and analyzed. The results show that the top five sources of disputes in the UAE are variations initiated by the owner, obtaining permit/approval from the municipality and other governmental authorities, material change and approval during the construction phase, the slowness of the owner in decision-making, and the short time available during the design phase. As for the avoidance and the resolution method, the most effective method was found to be negotiation.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Construction Disputes in the UAE: Causes and Resolution Methods

et al. 2020

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“…First, this research builds interdisciplinary linkages among knowledge areas of contracting, risk management, organizational behavior, and international EPC project delivery, which fill the gap in the body of literature to examine the interrelationships among these themes as a whole (Awwad et al 2016;Mitropoulos, Howell 2001). Second, this study has established and tested a systematic model that theoretically demonstrates contractors' claims could derive from complex external environment, clients' behaviors, and project-specific natures on a broad view.…”

Section: Discussionmentioning

confidence: 99%

Causes of contractors’ claims in international engineering-procurement-construction projects

Shen

Tang

et al. 2017

Journal of Civil Engineering and Management

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Abstract. Engineering-Procurement-Construction (EPC) method has increasingly been applied in international markets. In this research, the causes of contractors' claims in international EPC projects are modeled and empirically tested with industry survey, structural equation modeling and case studies from the perspective of Chinese contractors. The established model outlines the causes of contractors' claims as: external risk (sociopolitical risks, economic risks, and natural hazards), clients' organizational behavior (untimely payment, change orders, and inefficient processing), and project definition in contract (unclear scope of works, and unclear technical specification). The structural equation modelling validates that these causes have direct influences on claim respectively. Besides, clients' organizational behavior acts as a partial mediation between external risk and claim, demonstrating that external risk can also exert influence on claim through affecting clients' organizational behavior. Seven case studies further confirmed and interpreted the substantive meaning of these relationships. This study establishes interdisciplinary linkages among knowledge areas of contracting, risk management, organizational behavior, and international EPC project delivery, which has important primary contributions in both theory and practice. Understanding how the fundamental factors interactively lead to claims can help contracting parties to develop effective claim strategies, proactively mitigate project risks, and ultimately improve EPC project performance.

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“…rough a literature review and questionnaire survey, Awwad et al [17] studied reasons for and solution to internal stakeholder conflicts in large-scale construction projects in the Middle East. On the other hand, Lee et al [18] believe that conflicts among external stakeholders have become a more important factor affecting the success of the project, and by taking 22 representative largescale public engineering projects in Korea as research objects, he proposes management framework of the external stakeholder conflict.…”

Section: Literature Reviewmentioning

confidence: 99%

Stakeholder Conflict Amplification of Large-Scale Engineering Projects in China: An Evolutionary Game Model on Complex Networks

Huang

Fang

et al. 2020

Complexity

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Large-scale engineering projects make tremendous contributions to China’s social and economic development; meanwhile, due to the diversity of stakeholders, the dispersion of time and space, and the complexity of information dissemination, large-scale engineering projects are easy to cause conflicts among stakeholders that affect social stability. The previous studies on stakeholder conflicts of large-scale engineering projects mainly focused on the game model among stakeholders, without considering the influence of stakeholders’ interaction complex networks formed by social relations on the conflict amplification. For the two main stakeholders of the government and the resident that play a key role in China’s large-scale engineering projects, this paper constructs an evolutionary game model of the main stakeholder conflict amplification and analyzes the evolutionary results of the conflict between the government and the resident in different situations. The small-world network is chosen as the complex network type of the simulation study since it is very similar with the topology of the realistic social network. Based on the NetLogo simulation platform, the stakeholder conflict amplification process of large-scale engineering projects on the small-world network is analyzed, and relevant management measures are proposed to defuse the stakeholder conflict of large-scale engineering projects. By using the evolutionary game model on complex networks, this paper studies the stakeholder conflict on the small-world network, providing reference for stakeholder conflict management of large-scale engineering projects in China.

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Understanding Dispute Resolution in the Middle East Region from Perspectives of Different Stakeholders

Cited by 47 publications

References 17 publications

Construction Disputes in the UAE: Causes and Resolution Methods

Construction Disputes in the UAE: Causes and Resolution Methods

Causes of contractors’ claims in international engineering-procurement-construction projects

Stakeholder Conflict Amplification of Large-Scale Engineering Projects in China: An Evolutionary Game Model on Complex Networks

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