2000
DOI: 10.1006/mare.2000.0128
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Understanding cost differences in the public sector—a cost drivers approach

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Cited by 31 publications
(31 citation statements)
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“…‘AM can facilitate cost management by providing more accurate assessments of product/service costs and enabling an increased focus on the efficiency of internal business processes’ (Baird, , p. 554). Insight into the factors causing changes in total costs is ‘important for estimation, planning, performance measurement and decision making in the public sector’ (Bjornenak, , p. 193), and for improving service quality (Vasakidis et al., ).…”
Section: Theory Development and Hypotheses Formulationmentioning
confidence: 99%
“…‘AM can facilitate cost management by providing more accurate assessments of product/service costs and enabling an increased focus on the efficiency of internal business processes’ (Baird, , p. 554). Insight into the factors causing changes in total costs is ‘important for estimation, planning, performance measurement and decision making in the public sector’ (Bjornenak, , p. 193), and for improving service quality (Vasakidis et al., ).…”
Section: Theory Development and Hypotheses Formulationmentioning
confidence: 99%
“…However, some positive results emerged, particularly when trust prevailed; and professionals were involved and could mesh accounting systems with prevailing management systems and ethos, and situational differences (Lowe, 1997;Lapsley and Pallot, 2000;Jacobs et al, 2004;Bjørnenak, 2000). NPM principles of accounting have spread, especially to Continental Europe.…”
Section: Reconstituting the Public Sectormentioning
confidence: 99%
“…The relevant proposals were more oriented towards 'output-constrained' style of performance evaluation (ter Bogt, 2001). They were developed within the context of relating service input to outputs, and aimed to arrive at the full cost of public services, even though unit costs in an educational environment are not proper benchmarks for cross sectional comparisons as the specific characteristics (attributes) of each organisation's 'product' differ (Bjørnenak, 2000). However, the ratios developed were rather narrow in scope, as they referred only to quantitative aspects (for example, cost per student per department) without including quality factors in the analysis.…”
Section: Development Of the Accounting Reform Framework (1997)mentioning
confidence: 99%