Understanding and Designing for Deaf or Hard of Hearing Drivers on Uber

Lee, Sooyeon; Hubert-Wallander, Bjorn; Stevens, Molly M.; Carroll, John M.

doi:10.1145/3290605.3300759

Cited by 7 publications

(2 citation statements)

References 19 publications

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“…Recent work at CHI [49] and CSCW [74] has continued to explore how people with disabilities collaborate with their coworkers or clients, but there remain a number of contexts in which we do not have a robust understanding of the collaborative technologies used in mixed-ability workplaces.…”

Section: Challenges and Opportunities For Mixed-ability Workplacesmentioning

confidence: 99%

E Pluribus Unum: Using Conceptual Metaphor Theory to Explore and Support Mixed-Ability Workplaces

Cafaro

Brady

Chandra

et al. 2021

Proc. ACM Hum.-Comput. Interact.

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Fig. 1. Catalog office at the university library and detailed view of the Digitization Lab and of the scanners that the mixed-ability workers that we interviewed used to digitize books and documents Even when they are able to secure employment, people with cognitive disabilities typically encounter significant difficulties in the workplace. In this paper, we focus on Mixed-Ability workplaces: work settings in which people without disabilities and with different types of disabilities collaborate on a daily basis. The case study for our exploratory research is a university library that has been able to support a mixed-ability work setting for over four years. We describe how a theory from cognitive linguistics (Conceptual Metaphor Theory) can be used to explore the challenges that people encounter in mixed-ability workplaces, identify the cognitive processes that differ between neurotypical team leaders and workers with cognitive disabilities, and translate these findings into design recommendations for embodied technologies that support mixed-ability workplaces.CCS Concepts: • Human-centered computing → Empirical studies in HCI; Interaction techniques; User studies; Accessibility theory, concepts and paradigms; Empirical studies in accessibility.

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Section: Challenges and Opportunities For Mixed-ability Workplacesmentioning

confidence: 99%

E Pluribus Unum: Using Conceptual Metaphor Theory to Explore and Support Mixed-Ability Workplaces

Cafaro

Brady

Chandra

et al. 2021

Proc. ACM Hum.-Comput. Interact.

View full text Add to dashboard Cite

show abstract

“…Charlton (2008) states that verbal processing of conversation results in decreased explicit @ processing which in turn results in longer reaction time. The demands of each language process can vary depending on the ability, DHH individuals utilize diverse communication methods including sign language interpreters, caption writers, instants messaging, pe-and-paper writing, emails, hand gestures and hearing aids (Lee et al, 2019).…”

Section: Introductionmentioning

confidence: 99%

Self-Assessment of Driving Abilities of Deaf and Hearing Drivers

Beha

2022

EJSOCIAL

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This research aim is to evaluate how deaf and hearing traffic participants assess their driving abilities and to determine frequency of communication, traffic violations and traffic accidents that respondents are involved in. Sample of respondents was comprised of 60 drivers, 30 deaf and 30 hearing. Qualitative and quantitative analysis was used in data processing. Self-assessment was conducted by conducting a survey about their driving abilities and abilities of the other subsample of respondents. Differences in answers were determined with t-test. Results indicate that both subsamples assess their driving abilities as very good and their driving as safe. There are differences in the safety aspect of the driving, where hearing drivers expressed some doubt about this aspect when it comes to deaf drivers. By assessing frequency of communication during driving, it has been concluded that hearing drivers communicate more often and have more involvement in traffic accidents. When it comes to correlation between frequency of communication and number of committed traffic violations, no significant differences were observed between the two subsamples. Despite self-assessment of driving ability being very good and safe by both subsamples of respondents, traffic accidents are a very frequent occurrence. Although, conversation with passengers is not prohibited, drivers should be advised to reduce it to minimum, as it has proven to be one of the significant distracting factors when it comes to driving.

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Gig Workers with Disabilities: Opportunities, Challenges, and Regulatory Response

Harpur

Blanck

2020

J Occup Rehabil

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Purpose This article examines gig work—typified by technologically-based, on-demand, independent contractor arrangements—for people with disabilities. Methods To do so, it draws upon prior and current research to describe the nature of gig work for people with disabilities, as well as the challenges and new prospects that such work presents. It also discusses recent regulatory reforms and proposes improvements, particularly in light of the current pandemic. Results Participation in the traditional employment market for people with disabilities who can and wish to work remains limited, even when workplace accommodations and individualized adjustments are possible. Increasingly, though, self-directed or independently contracted work is a way for people with disabilities to participate in the mainstream economy. The “gig economy,” in particular, has provided additional opportunities for self-directed work, although the novel coronavirus pandemic has required existing approaches to be reconceived. Conclusions The gig economy provides new prospects, as well as challenges, for people with disabilities to engage in meaningful work. It also requires innovative regulatory responses to the gig work relationship, especially during the pandemic era.

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Understanding and Designing for Deaf or Hard of Hearing Drivers on Uber

Cited by 7 publications

References 19 publications

E Pluribus Unum: Using Conceptual Metaphor Theory to Explore and Support Mixed-Ability Workplaces

E Pluribus Unum: Using Conceptual Metaphor Theory to Explore and Support Mixed-Ability Workplaces

Self-Assessment of Driving Abilities of Deaf and Hearing Drivers

Gig Workers with Disabilities: Opportunities, Challenges, and Regulatory Response

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