Abstract:Purpose
Algorithm bias refers to repetitive computer program errors that give some users more weight than others. The aim of this article is to provide a deeper insight of algorithm bias in AI-enabled ERP software customization. Although algorithmic bias in machine learning models has uneven, unfair and unjust impacts, research on it is mostly anecdotal and scattered.
Design/methodology/approach
As guided by the previous research (Akter et al., 2022), this study presents the possible design bias (model, data… Show more
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