Uncovering cyberincivility among nurses and nursing students on Twitter: A data mining study

Gagné, Jennie C. De; Hall, Katherine C.; Conklin, Jamie; Yamane, Sandra S; Roth, Noelle Wyman; Chang, Jianhong; Kim, Sang Suk

doi:10.1016/j.ijnurstu.2018.09.009

Cited by 37 publications

(40 citation statements)

References 25 publications

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“…The findings of this study indicate that members of the public do not see socially acceptable behaviours to be unprofessional, even if they do not necessarily agree with their acceptability. This also reflects some of the findings in DeGagne et al (2019) where the concept of 'cyber civility' is presented. Conversely, they expressed concern about 'safety and privacy' of those who were sharing photos and personal details publicly and suggested the need for 'increased self-awareness' online.…”

Section: Discussionsupporting

confidence: 83%

“…Research literature has described different levels and types of behaviour in the context of online social networks. Most recently, DeGagne et al (2019) introduces the concept of 'cyber civility' on Twitter feeds, suggesting that behaviour is judged by how socially 'civil' it is. Clyde et al (2014) refer to professional, healthy personal and personal with unprofessional behaviour, Ponce et al (2013) and subsequently, Nason et al (2018) took a different approach and employed a scale of behaviours 1) definite violations of professionalism (e.g.…”

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confidence: 99%

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Exploring public perspectives of e-professionalism in nursing

2019

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E-professionalism is a common term used to describe the behaviours of nurses and healthcare professionals in the online environment. There are a range of professional guidance documents that describe being professional online but there is little research into the perspectives of patients and the public.This mixed-method critical realist study aimed to explain how the public make decisions about what is e-professional. It used five 'real life' vignettes for the purposes of discussion in focus groups (n=8) and a survey (n=53).Participants felt that a nurse was entitled to a personal life, freedom of speech and promotion of causes the nurse believes to be important even if this was not aligned to their own attitudes.Profanities against anyone were unanimously rejected as acceptable.The public make decisions based on a range of complex factors: social/individual values, attitudes and beliefs and an ethical component about the 'intent' of behaviours that influences the public perspective. An evidence-based approach to e-professionalism is discussed.This study concludes with 'Media8', eight top tips drawn from a theoretical evidence-base for nurses and the nursing profession about how to 'be' and e-professional and manage their social media profiles.

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Section: Discussionsupporting

confidence: 83%

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confidence: 99%

Exploring public perspectives of e-professionalism in nursing

2019

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“…These include, but not limited to, indecorous description roles of pharmacists, breaches in the code of patient privacy (11), and offensive promotion of pharmaceutical products (43). Profanity, sexually explicit conducts, derogatory remarks, patient demeaning, references of racism and ethnics, are some other unprofessional behaviors that have been reported in social media (13). Physicians mostly publish pictures or other information about their patients on social media and approximately only 5% of them obtain formal permission from their patients prior to posting (29).…”

Section: Discussionmentioning

confidence: 99%

“…1. Usage of social media by healthcare professionals and students (1,7, By and large, the usage of social media by health professionals has escalated during the last decade (1,7,, there is a negative impact of social media usage on medical professionalism as re ected by erosion of professional integrity (11,17,21,(25)(26)(27)(37)(38)(39)(40)(41), an upsurge of awareness about professional identity but rise in unprofessional behaviors in the digital era (7,11,13,18,21,24,27,39,40,43,44) and some evidence of enhanced acquisition of knowledge about digital professionalism by incorporating structured modules in curricula (3,11,19,21,24,26,34,40,41,46,47).…”

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confidence: 99%

Preserving Professional Identities, Behaviors, and Values in Digital Professionalism: A Scoping Review

Guraya

Yusoff

2020

Preprint

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Background Despite a rapid rise of use of social media in medical disciplines, uncertainty prevails among healthcare professionals for providing medical content on social media. There are also growing concerns about unprofessional behaviors and blurring of professional identities that are undermining digital professionalism. This review tapped the literature to determine the impact of social media on medical professionalism and how can professional identities and values be maintained in digital era. Methods We searched the databases of PubMed, ProQuest, ScienceDirect, Web of Science, and EBSCO host using (professionalism AND (professionalism OR (professional identity) OR (professional behaviors) OR (professional values) OR (professional ethics))) AND ((social media) AND ((social media) OR (social networking sites) OR Twitter OR facebook)) AND (health professionals). The research questions were based on participants (health professionals), concept (professionalism), and context (social media, digital world). We screened initial yield of titles using pre-determined inclusion and exclusion criteria and selected a group of articles for qualitative analysis. We used the Biblioshiny® software package for generation of popular concepts as clustered keywords. Results Our search yielded 44 articles with four leading themes; marked rise in use of social media by healthcare professionals and students, negative impact of social media on digital professionalism, blurring of medical professional values, behaviors, and identity in digital era, limited evidence for teaching and assessing digital professionalism. A high occurrence of violation of patient privacy and professional integrity and cyberbullying is reported. There are no existing guidelines and policies for digital professionalism that can safeguard healthcare professionals, students and patients. Conclusion Our scoping review reports a rapid rise of unprofessional behaviors on social media among healthcare professionals. The boundaries between personal and professional practices are mystified in digital professionalism. These findings call for potential educational ramifications to resurrect professional virtues, behaviors and identities of healthcare professionals and students.

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“…Though it can offer opportunities for education and dissemination of best practice, nurses’ social media activity may demonstrate behaviour that breaches professional standards. This study by De Gagne and colleagues2 sought to learn more about the prevalence and characteristic of ‘uncivil’ tweets from nurses.…”

Section: Contextmentioning

confidence: 99%

Nurses need to be aware of their professional responsibilities when engaging with social media

Barrett

2018

Evid Based Nurs

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Uncovering cyberincivility among nurses and nursing students on Twitter: A data mining study

Cited by 37 publications

References 25 publications

Exploring public perspectives of e-professionalism in nursing

Exploring public perspectives of e-professionalism in nursing

Preserving Professional Identities, Behaviors, and Values in Digital Professionalism: A Scoping Review

Nurses need to be aware of their professional responsibilities when engaging with social media

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