2010
DOI: 10.1080/02650531003791012
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Unconscious Aspects of Statutory Mental Health Social Work: Emotional Labour and the Approved Mental Health Professional

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Cited by 29 publications
(40 citation statements)
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“…In addition, many scholars have applied Hochschild's work to a variety of other contexts. The following is a partial list of the broad range of workers whose professional lived experience has proven fruitful for the application of emotion labor theories by communication, psychology, and management researchers, among others: (a) medical professionals, most prominently nurses (Gray, 2010;Howard & Timmons, 2012;Mazhindu, 2003;Stayt, 2009), but also mental health professionals (Gregor, 2010) and physicians (Martínez-Iñigo et al, 2007), (b) childcare industry workers (Boyer, Reimer, & Irvine, 2013;Vincent & Braun, 2013), (c) criminal justice professionals such as 911 operators (Tracy & Tracy, 1998), correctional facility officers (Tracy, 2000;2005), firefighters (Scott & Myers, 2005), and police officers (Chapman, 2009), (d) social workers, including child protection services case workers (Gray, 2002), care managers (Gorman, 2000), professional activists (Rodgers, 2010), legal counsel for asylum seekers (Westaby, 2010), and the clergy (Kinman, McFall, & Rodriguez, 2011), and (e) hospitality industries workers such as flight attendants (Sheehan, 2012), heritage tourism site actors (van Dijk & Kirk, 2007), adventure tour leaders (Torland, 2011), and cruise ship employees (Tracy, 2003).…”
Section: The Construct Of Emotion Labormentioning
confidence: 99%
“…In addition, many scholars have applied Hochschild's work to a variety of other contexts. The following is a partial list of the broad range of workers whose professional lived experience has proven fruitful for the application of emotion labor theories by communication, psychology, and management researchers, among others: (a) medical professionals, most prominently nurses (Gray, 2010;Howard & Timmons, 2012;Mazhindu, 2003;Stayt, 2009), but also mental health professionals (Gregor, 2010) and physicians (Martínez-Iñigo et al, 2007), (b) childcare industry workers (Boyer, Reimer, & Irvine, 2013;Vincent & Braun, 2013), (c) criminal justice professionals such as 911 operators (Tracy & Tracy, 1998), correctional facility officers (Tracy, 2000;2005), firefighters (Scott & Myers, 2005), and police officers (Chapman, 2009), (d) social workers, including child protection services case workers (Gray, 2002), care managers (Gorman, 2000), professional activists (Rodgers, 2010), legal counsel for asylum seekers (Westaby, 2010), and the clergy (Kinman, McFall, & Rodriguez, 2011), and (e) hospitality industries workers such as flight attendants (Sheehan, 2012), heritage tourism site actors (van Dijk & Kirk, 2007), adventure tour leaders (Torland, 2011), and cruise ship employees (Tracy, 2003).…”
Section: The Construct Of Emotion Labormentioning
confidence: 99%
“…The emotional labour of mental health social workers undertaking AMHP work is immense and particularly draining (Gregor, 2010;Morriss, 2015a). Thus, it is imperative that these social workers are supported in their work.…”
Section: Resultsmentioning
confidence: 99%
“…(1977, p. 31) Social workers writing about sectioning people refer to the usefulness and appropriateness of containment as a way of encapsulating the processes involved. In her recent article about a study of 25 ASWs, Clare Gregor (2010), who is herself an ASW (AMHP) said:…”
Section: W a L K I N G T H E T I G H T R O P E O F A M E N T A L H E mentioning
confidence: 99%