Types of Social Media (Web 2.0) Used by Australian Allied Health Professionals to Deliver Early Twenty-First-Century Practice Promotion and Health Care

Usher, Wayne

doi:10.1080/00981389.2010.534317

Cited by 33 publications

(16 citation statements)

References 10 publications

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“…Social media have been used for health promotion and health education [25,34,46,59,82,90,113,117] and for delivering a health intervention by providing social support/influence to promote smoking cessation and abstinence [55]. A study has shown that social media can reduce stigma about certain conditions such as epilepsy [67].…”

Section: Resultsmentioning

confidence: 99%

A New Dimension of Health Care: Systematic Review of the Uses, Benefits, and Limitations of Social Media for Health Communication

Moorhead¹,

Hazlett²,

Harrison³

et al. 2013

J Med Internet Res

1,913

1,477

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BackgroundThere is currently a lack of information about the uses, benefits, and limitations of social media for health communication among the general public, patients, and health professionals from primary research.ObjectiveTo review the current published literature to identify the uses, benefits, and limitations of social media for health communication among the general public, patients, and health professionals, and identify current gaps in the literature to provide recommendations for future health communication research.MethodsThis paper is a review using a systematic approach. A systematic search of the literature was conducted using nine electronic databases and manual searches to locate peer-reviewed studies published between January 2002 and February 2012.ResultsThe search identified 98 original research studies that included the uses, benefits, and/or limitations of social media for health communication among the general public, patients, and health professionals. The methodological quality of the studies assessed using the Downs and Black instrument was low; this was mainly due to the fact that the vast majority of the studies in this review included limited methodologies and was mainly exploratory and descriptive in nature. Seven main uses of social media for health communication were identified, including focusing on increasing interactions with others, and facilitating, sharing, and obtaining health messages. The six key overarching benefits were identified as (1) increased interactions with others, (2) more available, shared, and tailored information, (3) increased accessibility and widening access to health information, (4) peer/social/emotional support, (5) public health surveillance, and (6) potential to influence health policy. Twelve limitations were identified, primarily consisting of quality concerns and lack of reliability, confidentiality, and privacy.ConclusionsSocial media brings a new dimension to health care as it offers a medium to be used by the public, patients, and health professionals to communicate about health issues with the possibility of potentially improving health outcomes. Social media is a powerful tool, which offers collaboration between users and is a social interaction mechanism for a range of individuals. Although there are several benefits to the use of social media for health communication, the information exchanged needs to be monitored for quality and reliability, and the users’ confidentiality and privacy need to be maintained. Eight gaps in the literature and key recommendations for future health communication research were provided. Examples of these recommendations include the need to determine the relative effectiveness of different types of social media for health communication using randomized control trials and to explore potential mechanisms for monitoring and enhancing the quality and reliability of health communication using social media. Further robust and comprehensive evaluation and review, using a range of methodologies, are required to establish w...

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Section: Resultsmentioning

confidence: 99%

A New Dimension of Health Care: Systematic Review of the Uses, Benefits, and Limitations of Social Media for Health Communication

Moorhead¹,

Hazlett²,

Harrison³

et al. 2013

J Med Internet Res

1,913

1,477

View full text Add to dashboard Cite

show abstract

“…Study populations varied widely including health care professionals (n=12), students (n=9), consumers (n=4), teachers/educators (n=2), scholars (n=1), and librarians (n=1). Most recurrent reasons for use were for academic purposes (case-based learning, e-learning, use of Web 2.0 tools for teaching) [110-115,264], for clinical purposes (to support patient care, to obtain drug information, to stay updated) [53,111,116-118], for personal use (by health care professionals and students) [42,118-121] and for seeking health information [122-127] or about specific diseases [128,129]. Other reasons were to update a scoping review [130] and to seek multiple stakeholder input [100,105].…”

Section: Resultsmentioning

confidence: 99%

Wikis and Collaborative Writing Applications in Health Care: A Scoping Review

et al. 2013

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BackgroundCollaborative writing applications (eg, wikis and Google Documents) hold the potential to improve the use of evidence in both public health and health care. The rapid rise in their use has created the need for a systematic synthesis of the evidence of their impact as knowledge translation (KT) tools in the health care sector and for an inventory of the factors that affect their use.ObjectiveThrough the Levac six-stage methodology, a scoping review was undertaken to explore the depth and breadth of evidence about the effective, safe, and ethical use of wikis and collaborative writing applications (CWAs) in health care.MethodsMultiple strategies were used to locate studies. Seven scientific databases and 6 grey literature sources were queried for articles on wikis and CWAs published between 2001 and September 16, 2011. In total, 4436 citations and 1921 grey literature items were screened. Two reviewers independently reviewed citations, selected eligible studies, and extracted data using a standardized form. We included any paper presenting qualitative or quantitative empirical evidence concerning health care and CWAs. We defined a CWA as any technology that enables the joint and simultaneous editing of a webpage or an online document by many end users. We performed qualitative content analysis to identify the factors that affect the use of CWAs using the Gagnon framework and their effects on health care using the Donabedian framework.ResultsOf the 111 studies included, 4 were experimental, 5 quasi-experimental, 5 observational, 52 case studies, 23 surveys about wiki use, and 22 descriptive studies about the quality of information in wikis. We classified them by theme: patterns of use of CWAs (n=26), quality of information in existing CWAs (n=25), and CWAs as KT tools (n=73). A high prevalence of CWA use (ie, more than 50%) is reported in 58% (7/12) of surveys conducted with health care professionals and students. However, we found only one longitudinal study showing that CWA use is increasing in health care. Moreover, contribution rates remain low and the quality of information contained in different CWAs needs improvement. We identified 48 barriers and 91 facilitators in 4 major themes (factors related to the CWA, users’ knowledge and attitude towards CWAs, human environment, and organizational environment). We also found 57 positive and 23 negative effects that we classified into processes and outcomes.ConclusionsAlthough we found some experimental and quasi-experimental studies of the effectiveness and safety of CWAs as educational and KT interventions, the vast majority of included studies were observational case studies about CWAs being used by health professionals and patients. More primary research is needed to find ways to address the different barriers to their use and to make these applications more useful for different stakeholders.

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“…Ward et al (2008) realised that as far as UK is concerned, although the use of e-learning within the health domain has been developed significantly in recent years, there is not a significant demand for Web 2.0 technologies. Usher (2011) made an extensive research on social media in Australia and concluded that healthcare professionals preferred the online delivery of educational courses. Relevant efforts have been assessed by Viitanen et al (2011) and Martikainen et al (2012) concerning health Information Technologies and the medical profession in Finland, where respective questionnaires were proposed and processed.…”

Section: Introductionmentioning

confidence: 99%

Use of social media by healthcare professionals in Greece: an exploratory study

Apostolakis

Koulierakis

Berler

et al. 2012

IJEH

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The continuously and rapidly changing landscape in the fields of communications, Internet and social media make it imperative for professionals to better understand the role of Information and Communication Technologies and their impact on everyday activities. Several frameworks have been proposed in order to capture various dimensions of social media and measure their impact on people's social, professional and other activities. The effect of social media and Web 2.0 applications on the healthcare sector is also significant. This paper examines Greek healthcare professionals' attitudes towards internet, social media and mobile technologies, explores their familiarity with social networks and associates their answers with their professional profile. The results of this exploratory study are discussed within the context of the growing international relevant literature.

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Types of Social Media (Web 2.0) Used by Australian Allied Health Professionals to Deliver Early Twenty-First-Century Practice Promotion and Health Care

Cited by 33 publications

References 10 publications

A New Dimension of Health Care: Systematic Review of the Uses, Benefits, and Limitations of Social Media for Health Communication

A New Dimension of Health Care: Systematic Review of the Uses, Benefits, and Limitations of Social Media for Health Communication

Wikis and Collaborative Writing Applications in Health Care: A Scoping Review

Use of social media by healthcare professionals in Greece: an exploratory study

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