Turning a Community into a Market: A Practice Perspective on Information Technology Use in Boundary Spanning

Levina, Natalia; Vaast, Emmanuelle

doi:10.2753/mis0742-1222220402

Cited by 105 publications

(85 citation statements)

References 16 publications

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“…It offers further insight into how cross-boundary work contexts influence actors' interpretation and enactment of technology based on their cognitive orientation and response to the task environment (Feldman and Orlikowski, 2011). In particular, we discovered that both task interdependency and technology complexity influence actors' interpretation of technology and selection of enactment strategies in cross-boundary work contexts (Levina and Vaast, 2006). On the one hand, task interdependency provides a deeper understanding of how work practice is constituted where roles and tools come into play (Argote and SpektorMiron, 2011.…”

Section: Discussionmentioning

confidence: 99%

“…Central to this study is the relationship between human agency and technology enactment in cross-boundary work contexts (e.g. Boudreau and Robey, 2005; F o r P e e r R e v i e w 8 Levina and Vaast, 2006;Orlikowski, 1996Orlikowski, , 2000. In what follows, we outline several distinct yet interrelated theoretical perspectives of the role of technology in work practice, including cognitive orientation, task interdependency, and technology enactment.…”

Section: Overview Of the Literaturementioning

confidence: 99%

“…Balogun and Johnson, 2005;Leonardi and Barley, 2008;Orlikowski and Scott, 2008), few studies have examined the influence of cross-boundary work contexts on the interpretation and enactment of technology (e.g. Levina and Vaast, 2006).…”

Section: Cross-boundary Work Practice Through Technology Usementioning

confidence: 99%

“…Taken together, these three perspectives contribute to the extant literature a further understanding of human agency, task interdependency, and technology enactment in cross-boundary work contexts (c.f. Levina and Vaast, 2006;Robey and Sahay, 1996).…”

Section: How Do These Interpretations Influence Their Work Practice Rmentioning

confidence: 99%

“…We define a boundary as a line of tasks that are performed by a certain group of employees (Levina and Vaast, 2006). Division of labor and roles for each boundary could be specialized or dynamic depending on the influence of technology on how tasks are accomplished (Kellog et al, 2006).…”

Section: Introductionmentioning

confidence: 99%

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More than meets the eye: working around technology in cross-boundary work contexts

Yeo

Gold

2015

Information Technology &Amp; People

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Structured AbstractPurpose -This study explores how organizational actors interpret and enact technology in cross-boundary work contexts during e-government implementation in a public organization in East Malaysia.Methodology -Case study methodology involving semi-structured interviews, unobtrusive observations, and archival records was utilized in the study. Interview subjects include management staff, general employees, and information technology (IT) specialists to provide rich descriptions of their work practice. Findings -Three distinct contexts contribute to cross-boundary work practice in relation toIT use and non-use, namely standardization (complete IT use), hybridization (partial IT use), and conventionalization (zero IT use). Technology enactment strategies such as acceptance, avoidance, adaptation, and configuration are employed depending on actors' interpretation of technology complexity and task interdependency.Practical Implications -Early interventions could involve examining how and why employees accept or avoid technology as part of their work practice and how they switch between enactment strategies. Organizations could ensure better team support to capitalize on the robust social interaction in cross-boundary work contexts to develop greater synergy in technology improvisations.Originality/Value -The study extends the technology enactment perspective as it offers new meanings to structures of action by understanding the temporal agentic orientations and how these are constructed by cross-boundary work contexts. It also offers insight into how

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Section: Discussionmentioning

confidence: 99%

Section: Overview Of the Literaturementioning

confidence: 99%

Section: Cross-boundary Work Practice Through Technology Usementioning

confidence: 99%

Section: How Do These Interpretations Influence Their Work Practice Rmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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More than meets the eye: working around technology in cross-boundary work contexts

Yeo

Gold

2015

Information Technology &Amp; People

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Virtual Worlds as Platforms for Communities of Practice

Goel

Junglas

Ives

2009

Knowledge Management and Organizational Learning

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Digital Leadership for the Built Environment

Morgan¹,

Papadonikolaki

2021

Structural Integrity

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While 'soft skills' are often viewed as add-ons in the digital journey, they are in fact critical to realizing the opportunities created by Industry 4.0 for the construction industry. This chapter focuses on a vital, but oft-neglected aspect of digitalization, namely Digital Leadership. By exploring understandings of digital leadership in the built environment, we show that digitalization demands that traditional views of leadership are broadened from an existing focus on senior figures in firms to embrace wider views of leadership across supply chains, projects and the industry as a whole. Skills in collaboration and a multi-cultural awareness are important components of this. This enhanced view of leadership is explored and practical examples of their application in firms, supply chains and projects in the construction industry are provided. The Teaching Case Methodology is introduced as a suitable pedagogical approach to address this growing skills gap in the industry and summarise data gather during recent sessions using this method. The data suggest some 'dos and don'ts' for digital leaders operating in the AEC industry and guidance on leading digitalization journeys across supply chains.

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Turning a Community into a Market: A Practice Perspective on Information Technology Use in Boundary Spanning

Cited by 105 publications

References 16 publications

More than meets the eye: working around technology in cross-boundary work contexts

More than meets the eye: working around technology in cross-boundary work contexts

Virtual Worlds as Platforms for Communities of Practice

Digital Leadership for the Built Environment

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