2022
DOI: 10.1007/978-3-030-98581-3_29
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Trustworthy Artificial Intelligence and Process Mining: Challenges and Opportunities

Abstract: The premise of this paper is that compliance with Trustworthy AI governance best practices and regulatory frameworks is an inherently fragmented process spanning across diverse organizational units, external stakeholders, and systems of record, resulting in process uncertainties and in compliance gaps that may expose organizations to reputational and regulatory risks. Moreover, there are complexities associated with meeting the specific dimensions of Trustworthy AI best practices such as data governance, confo… Show more

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Cited by 6 publications
(5 citation statements)
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“…(3) timing performance anomaly detection, in addition to control-flow anomaly detection [7]; (4) introduction of process discovery to automatically generate run-time models [7]; and (5) tackling of trustworthiness and explainability challenges within process mining, machine learning, and digital twins [42].…”
Section: Discussionmentioning
confidence: 99%
“…(3) timing performance anomaly detection, in addition to control-flow anomaly detection [7]; (4) introduction of process discovery to automatically generate run-time models [7]; and (5) tackling of trustworthiness and explainability challenges within process mining, machine learning, and digital twins [42].…”
Section: Discussionmentioning
confidence: 99%
“…In particular, this applies to the increasingly used and important intelligent IS containing AI elements. The lack of data, their fragmentation, or inconsistency with the actual course of business processes immediately increases the risk of incorrect learning for the AI, and thus of errors in the support of managers by IS (Pery et al, 2022). The consequence is that managers make and implement wrong decisions that have negative economic consequences (Mariani et al, 2023).…”
Section: Industry 40 Requirements and Opportunities For Business Proc...mentioning
confidence: 99%
“…Thanks to the possibility of analysing data outside of SI logs themselves, it also enables the analysis of not only traditional, predictable business processes, but also unpredictable and often unique business processes that require dynamic management. By offering access to a broad spectrum of reliable data, which is not the result of subjective selection, the WPM may be a source of data for any AI methodologies using ML to improve business processes (Pery et al, 2022).…”
Section: Functionality Of the Wpm Toolmentioning
confidence: 99%
“…Market Decisions [44,45] Decision making using AI optimizing recommendations of information/products and regulatory compliance processes.…”
Section: Research Topic Topic Description Proposed Research Advances ...mentioning
confidence: 99%
“…The proposed PM model is suitable to be applied also in the strategic marketing field, by defining hierarchical risk levels according to new specific key variables as for [44,45].…”
Section: Research Topic Topic Description Proposed Research Advances ...mentioning
confidence: 99%