Trust Model for Online Reviews of Tourism Services and Evaluation of Destinations

Zelenka, Josef; Azubuike, Tracy; Pašková, Martina

doi:10.3390/admsci11020034

Cited by 22 publications

(20 citation statements)

References 122 publications

(168 reference statements)

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“…Regarding whether film tourism is valued in academia, it has been seen throughout this article that more and more articles are highlighting this field [12,15,17,18,28].…”

Section: Discussionmentioning

confidence: 99%

“…The bidirectional relationships between landscapes, locations, film and tourism have been addressed from different academic disciplines [13]. Rodríguez Campo et al [14] include movie-induced tourism as an emerging typology of cultural tourism, which becomes an important factor in achieving good online reviews of tourism services and destination evaluation [15].…”

Section: Movie-induced Tourismmentioning

confidence: 99%

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The Development of the Competency of “Cultural Awareness and Expressions” Using Movie-Induced Tourism as a Didactic Resource

2021

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Competence in “Cultural awareness and expressions” requires very stimulating activities for its development, and cinema can be used as an interesting enhancer of educational action. The educational potential of the so-called movie-induced tourism, which has increased in recent years thanks to the impact of major productions such as The Lord of the Rings, Star Wars or Game of Thrones, could bring extra motivation when developing any competency including the aforementioned one. This article aims to suggest some keys on film tourism as a didactic resource and how destinations might capitalize on it through entrepreneurship. In doing so, educational establishments located within film destinations can carry out projects in this sense to work on the competence of “Cultural awareness and expressions”. Thus, an example of didactic programming will be offered based on the creation of new tourist businesses to take advantage of Lord of the Rings saga filming in San Juan de Gaztelugatxe (Vizcaya, Basque Country, Spain).

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“…Regarding whether film tourism is valued in academia, it has been seen throughout this article that more and more articles are highlighting this field [12,15,17,18,28].…”

Section: Discussionmentioning

confidence: 99%

Section: Movie-induced Tourismmentioning

confidence: 99%

The Development of the Competency of “Cultural Awareness and Expressions” Using Movie-Induced Tourism as a Didactic Resource

2021

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“…Online reviews of other users are one of the fundamental forms of electronic interpersonal communication (Filieri, 2015 Zelenka et al, 2021). Through this form of communication, which can be in the form of positive, negative or neutral statements, recommendations or opinions (Filieri, 2016), potential or current tourists gain insight into additional information that can be significant for final decision (Filieri, 2015;Hlee et al, 2018).…”

Section: Introductionmentioning

confidence: 99%

“…The users of the tourist offer very often perceive the information provided by other tourists as more honest and reliable compared to those originating from business entities (Borisavljević, 2021;Zhao et al, 2015). For this reason, it is very important to examine the various determinants of the usefulness of online reviews and their role in the process of creating tourist trust (Khare et al, 2020;Zelenka et al, 2021). As stated by Hlee et al (2018), online reviews will reflect the potential demand for tourist products, which is one of the basic reasons for conducting this research.…”

Section: Introductionmentioning

confidence: 99%

The determinants of the usefulness of online reviews in the tourist offer selection

Sofronijević¹,

Kocić²

2022

Menadž u hotelijerstvu i turiz

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The dynamics of the development of tourism sector is reflected, among other things, in the fact that an increasing number of tourists choose an offer based on online reviews. Although it is true that due to the intensive development of communication via the Internet, online reviews are one of the dominant sources of information, their level of perceived usefulness may differ. The aim of the research is to examine the extent to which textual comments, photos and ratings of tourist offers determine the usefulness of online reviews. In order to analyze the results, we used exploratory factor analysis. Moreover, by using regression analysis, it was confirmed that usefulness affects the level of trust in online reviews, as well as that trust has implications for the intention to purchase a tourist offer. Finally, we came to conclusions that may have numerous implications for the decisions of marketing managers in the field of tourism.

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“…Driven by the rapid development of information technology and Internet technology, tourism has ushered in a golden period of rapid growth. With the gradual development of the national economy and the increase in leisure time and disposable income, tourism has become an important way of entertainment for residents [ 1 ]. Because ecotourism has the characteristics of objectivity, dynamics, and management, it is difficult to measure its environmental carrying capacity.…”

Section: Introductionmentioning

confidence: 99%

Intelligent Tourism Information Service Model considering Tourist Experience in the Environment of Internet of Things

Liu

2022

Computational Intelligence and Neuroscience

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Due to the narrow range of route search and the single choice of the optimal route during the peak period of tourists' tourism, resulting in a long walking time and relatively high route cost, an intelligent tourism information service model considering tourists' experience is proposed in the environment of Internet of things. Firstly, the overall architecture of the Internet of things environment is designed to obtain the characteristic data of the carrying capacity of scenic spots, including tourism resources, psychology, ecology, and economic carrying capacity, based on which the tourist perception experience model is constructed; different service functions such as in-depth mining of Web content, personalized information push, and data information conversion under the environment of Internet of things and the construction of intelligent tourism information service model are realized. The experimental results show that the passenger flow prediction error of the designed model is small and has a good prediction effect of tourist attraction selection demand.

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Trust Model for Online Reviews of Tourism Services and Evaluation of Destinations

Cited by 22 publications

References 122 publications

The Development of the Competency of “Cultural Awareness and Expressions” Using Movie-Induced Tourism as a Didactic Resource

The Development of the Competency of “Cultural Awareness and Expressions” Using Movie-Induced Tourism as a Didactic Resource

The determinants of the usefulness of online reviews in the tourist offer selection

Intelligent Tourism Information Service Model considering Tourist Experience in the Environment of Internet of Things

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