Trust Is Good, Control Is Better? – The Influence of Head-Up Display on Customer Experience of Automated Lateral Vehicle Control

Aydogdu, Seda; Seidler, Corinna; Schick, Bernhard

doi:10.1007/978-3-030-22666-4_14

“…Human-machine interfaces for driver assistance are well established and have been investigated in detail in many studies so far ( Adell et al, 2008 ; Charissis and Papanastasiou, 2010 ; Hofauer et al, 2018 ; Rittger and Götze, 2018 ; Winkler et al, 2018 ; Aydogdu et al, 2019 ; Schick et al, 2019 ). The goal of such human-machine interfaces is to support the driver by providing different types of information that help him/her in performing the driving task and to avoid unwanted situations.…”

Section: Related Workmentioning

confidence: 99%

“…Addressing this, human-machine interfaces are also used to visualize processes of active driver assistance systems which are not directly visible to the driver. Aydogdu et al (2019) compared a human-machine interface showing information about a lane keeping assistance system deployment and situation understanding explicitly through a head-up display with a commercial display. In a pilot study ( Schick et al, 2019 ), they showed that the conventional design caused a lack of transparency and made the participants feel stressed and not safe.…”

Section: Related Workmentioning

confidence: 99%

Development and evaluation of passenger assistance system concepts to reduce passenger discomfort

Ittner

¹

,

Mühlbacher

²

,

Vollrath

³

et al. 2023

Front. Psychol.

0

View full text Add to dashboard Cite

The front seat passenger is often neglected when developing support systems for cars. There exist few examples of systems that provide information or interaction possibilities specifically to those passengers. Previous research indicated that the passive role of the passenger can frequently lead to a feeling of discomfort, potentially caused by missing information and missing control with respect to the driving situation. This paper investigates if and how different aspects of cognitive processes as defined in a previously published model can be approached with a technical system to reduce discomfort in passengers. Five prototypical passenger assistance systems are created which provide missing information (for example about the attentiveness of the driver) or the possibility to have more influence as a passenger. In a static simulator study with N = 40 participants, these systems were investigated with respect to their influence on measures of discomfort. Participants experienced in a counterbalanced order car following and braking scenarios on the highway with different time headways (within-subjects), with and without one of the passenger assistance systems (between-subjects). Based on the subjective measures for each experienced situation, three systems were identified as particularly useful in reducing discomfort. These displayed the attentiveness of the driver, the safety distance to a vehicle in front or provided the possibility to signal the driver that the recent safety distance is too small. These best proposals significantly reduced passenger discomfort in the tested Following and Braking scenarios for different time headways. In the post inquiry, more than 64% of the passengers confirmed the helpfulness of the rated system in reducing their discomfort in each case and about 75% of the passengers reported an interest in using it in their vehicle. This demonstrates opportunities to improve the everyday driving experience beyond classical assistance systems by explicitly considering the needs of passengers.

show abstract

“…In contrast to this, human machine interfaces for driver assistance are well established and have been investigated in detail in many studies so far (Adell et al, 2008;Charissis & Papanastasiou, 2010;Aydogdu et al, 2019;Winkler et al 2018;Hofauer et al 2018;Rittger et al 2018). The goal of such HMIs is to support the driver by providing different types of information that help him in performing the driving task and avoid unwanted situations.…”

Section: Introduction and Related Workmentioning

confidence: 99%

“…activity and system status of an adaptive cruise control (ACC) or lane keeping assistant system (LKAS)). Aydogdu et al (2019) compared an HUD with an HDD for an LKAS. Conventional HDDs show the system status of the LKAS for example with a green symbol when it is active and keeps the lane, when the symbol turns to grey the system is not active anymore.…”

Section: Introduction and Related Workmentioning

confidence: 99%

“…Conventional HDDs show the system status of the LKAS for example with a green symbol when it is active and keeps the lane, when the symbol turns to grey the system is not active anymore. A pilot study (Aydogdu et al, 2019) showed that participants had troubles with keeping the lane and simultaneously monitor the system status with the HDD during sudden system drop-offs. The drop-offs were sometimes unexpected by the participants because they happened randomly and there was no warning when it happened.…”

Section: Introduction and Related Workmentioning

confidence: 99%

See 1 more Smart Citation

Co-DAS: Development and Evaluation of Co-Driver Assistance System Concepts to Reduce Passenger Discomfort

Ittner¹,

Muehlbacher²,

Vollrath³

et al. 2021

Preprint

View full text Add to dashboard Cite

The front seat passenger is often neglected when developing support systems for cars. There exist few examples of systems that provide information or interaction possibilities specifically to those passengers. Previous research indicated that the passive role of the passenger can frequently lead to a feeling of discomfort, potentially caused by missing information and missing control with respect to the driving situation. This paper proposes a variety of prototypical passenger assistance systems that target different aspects of the cognitive processes which could cause the feeling of discomfort. In a simulator study with N = 40 participants, these systems were investigated with respect to their influence on measures of discomfort. Participants experienced different car following and braking scenarios on the highway with different time headways, with and without one of the passenger assistance systems. Based on the subjective measures, three systems were identified as particularly useful in reducing discomfort. For the best of these proposals, more than 63 % of the passengers confirmed the usefulness of the approach and reported an interest in using it in their vehicle. This demonstrates significant opportunities to improve the everyday driving experience beyond classical assistant systems by explicitly taking into account the needs of the passengers.

show abstract

How Can We Improve the Driving Experience with Human-Machine-Interface for Automated Driving?

Aydogdu

¹

,

Luzuriaga

²

,

Schick

³

2020

Advances in Intelligent Systems and Computing

0

View full text Add to dashboard Cite

Trust Is Good, Control Is Better? – The Influence of Head-Up Display on Customer Experience of Automated Lateral Vehicle Control

Cited by 5 publications

References 10 publications

Development and evaluation of passenger assistance system concepts to reduce passenger discomfort

Development and evaluation of passenger assistance system concepts to reduce passenger discomfort

Co-DAS: Development and Evaluation of Co-Driver Assistance System Concepts to Reduce Passenger Discomfort

How Can We Improve the Driving Experience with Human-Machine-Interface for Automated Driving?

Contact Info

Product

Resources

About