Trust in Online Journalism

Trustworthy Or Shady?

“…Starting with an initial set of items from existing research on media credibility and media trustworthiness (Gaziano and McGrath 1986;Kohring 2004;Meyer 1988), a subset of items was chosen that apply to the antecedents shown to be influenced by UGC. Finally, we added additional items that were derived from our previously developed conceptual model of trust in journalism, specifically regarding the relevant antecedents of trustworthiness for UGC (Grosser 2016;Grosser, Hase, and Blöbaum 2016). Five antecedents of trustworthiness (diversity, currentness, correctness and verifiability of information as well as reliability of sources) were measured by asking people on a 5-point Likert scale how much they agreed with a statement (see Table 2).…”

“…Despite these recent findings and the importance of journalistic trustworthiness, few studies have dealt with recipients' trust in online journalism either theoretically or empirically. We have previously taken a first step to fill this research gap by proposing a conceptual model of trust in online journalism (Grosser 2016;Grosser, Hase, and Blöbaum 2016), which takes into consideration the most important recent developments due to media changes in the digital context and their impact on journalism's trustworthiness and is partly outlined in the following chapter.…”

In digitaler Gesellschaft

“…Solche reichweitenstarken Angebote schaffen kontinuierlich eine rasch überblickbare Orientierungsgrundlage, indem sie entlang journalistischer Leitlinien und sozial kristallisierter Kriterien (z.B. Konflikt, Quantität, Alltagsrelevanz) aus der Fülle an flottierenden Inhalten jene Themen selegieren, die übergreifend relevant erscheinen (Grosser et al 2016). Das Resultat dieser Selektionsleistungen ist eine hochgradig komplexitätsreduzierte Gegenwartsbeschreibung, die fortlaufend Themen und Sichtweisen aus dem allgemeinen öffentlichen Diskurs ausschließt.…”