Trust in Human-Agent Teams: A Multilevel Perspective and Future Research Agenda
Jessica L. Wildman,
Daniel Nguyen,
Amanda L. Thayer
et al.
Abstract:As technology continues to advance, interest in how humans perceive and interact with autonomous agents has increased, spurring ample research within human-agent teams (HATs). However, the word team is a bit of a misnomer, in that much of this research has examined one human in relation to one agent. We extend the HAT literature by applying a multilevel lens to develop future research questions regarding trust in heterogeneous HATs. First, we assert that trust is an attitude that is multireferent, suggesting r… Show more
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