Trust, fear and social influence: on the use of social media in China’s authoritarian governance regime

Homburg, Vincent

doi:10.18690/978-961-286-280-0.12

Cited by 3 publications

(1 citation statement)

References 37 publications

(49 reference statements)

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“…The 'unified theory of acceptance and use of technology' (UTAUT and UTAUT2) (see integrates many variables from the aforementioned theories into a model that features an individual's 'intention to use' as a mediator in the relation between an individual's actual use of a specific technology as an outcome variable and a set of predictors like the user's expectancy, ease of use, peer pressure, habit and the availability of resources. UTAUT and comparable models have been used to explain, among other things, Chinese consumers' use of mobile commerce platforms, as well as citizens' use of government websites in a variety of national contexts (Homburg, 2019;Yang et al, 2018). In general, the UTAUT and UTAUT2 models are suitable for explaining the adoption of specific services (and in an e-government context, especially electronic transactions) given, in principle, the voluntary use of the technology or service at hand.…”

Section: Adoption and Diffusion Of Microblogs In Chinamentioning

confidence: 99%

Psychological functioning and quality of life in patients with mastocytosis

Vermeiren¹,

Kranenburg²,

Daele

et al. 2020

Annals of Allergy, Asthma & Immunology

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Authorities in the People's Republic of China communicate with citizens using an estimated 600,000 Sina Weibo microblogs. This study reports on a study of Chinese citizens' adoption of microblogs to interact with the government. Adoption results from trust and peer pressure in smaller-network ties (densely knit, pervasive social networks surrounding individual citizens). Larger-network ties (trust in institutions at large, such as the Chinese Communist Party, executive organizations, the judicial system, the media, etc.) are not associated with the adoption of microblogging. Furthermore, higher levels of anxiety are correlated with lower levels of use intention, and this finding

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Section: Adoption and Diffusion Of Microblogs In Chinamentioning

confidence: 99%

Psychological functioning and quality of life in patients with mastocytosis

Vermeiren¹,

Kranenburg²,

Daele

et al. 2020

Annals of Allergy, Asthma & Immunology

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Adopting microblogging solutions for interaction with government: survey results from Hunan province, China

Homburg

Moody

Yang

et al. 2020

International Review of Administrative Sciences

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Authorities in the People’s Republic of China communicate with citizens using an estimated 600,000 Sina Weibo microblogs. This study reports on a study of Chinese citizens’ adoption of microblogs to interact with the government. Adoption results from trust and peer pressure in smaller-network ties (densely knit, pervasive social networks surrounding individual citizens). Larger-network ties (trust in institutions at large, such as the Chinese Communist Party, executive organizations, the judicial system, the media, etc.) are not associated with the adoption of microblogging. Furthermore, higher levels of anxiety are correlated with lower levels of use intention, and this finding underlines the impact of the Chinese authority’s surveillance and control activities on the lives of individual Chinese citizens. Based on these findings, we outline a theory of why citizens use microblogs to interact with the government and suggest avenues for further research into microblogs, state–citizen communication patterns and technology adoption. Points for practitioners Our research identifies trust in individual civil servants, citizens’ anxiety and peer pressure as drivers of Chinese citizens’ intentions to use the Weibo microblogging platform to interact with the Chinese government. This insight allows practitioners to better understand citizens’ drivers and obstacles in the use of social media in state–citizen relations in China.

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L’adoption de solutions de microblogage pour interagir avec le gouvernement : résultats d’une enquête dans la province du Hunan, en Chine

Homburg¹,

Moody²,

Yang³

et al. 2022

Revue Internationale Des Sciences Administratives

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Les autorités de la République populaire de Chine communiquent avec les citoyens en utilisant environ 600 000 microblogs sur le site Sina Weibo. La présente étude rend compte d’une étude sur l’adoption par les citoyens chinois des microblogs pour interagir avec le gouvernement. Cette adoption résulte de la confiance et de la pression des pairs en faveur de liens avec des réseaux de plus petite envergure (des réseaux sociaux denses et omniprésents entourant les citoyens). Les liens avec les réseaux plus larges (la confiance dans les institutions en général, telles que le Parti communiste chinois, les organisations exécutives, le système judiciaire, les médias, etc.) ne sont pas associés à l’adoption du microblogage. De plus, les niveaux d’anxiété plus élevés sont corrélés à des niveaux d’intention d’utilisation plus faibles, et ce résultat souligne l’impact des activités de surveillance et de contrôle des autorités chinoises sur la vie des citoyens chinois. Sur la base de ces résultats, nous exposons une théorie expliquant pourquoi les citoyens utilisent les microblogs pour interagir avec le gouvernement et suggérons des pistes pour des recherches plus approfondies sur les microblogs, les modèles de communication État-citoyen et l’adoption de la technologie. Remarques à l’intention des praticiens Notre recherche considère la confiance dans les agents de l’État, l’anxiété des citoyens et la pression des pairs comme les moteurs des intentions des citoyens chinois d’utiliser la plateforme de microblogage Weibo pour interagir avec le gouvernement chinois. Cet aperçu permet aux praticiens de mieux comprendre les moteurs et les obstacles des citoyens dans l’utilisation des médias sociaux dans les relations entre l’État et le citoyen en Chine.

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Trust, fear and social influence: on the use of social media in China’s authoritarian governance regime

Cited by 3 publications

References 37 publications

Psychological functioning and quality of life in patients with mastocytosis

Psychological functioning and quality of life in patients with mastocytosis

Adopting microblogging solutions for interaction with government: survey results from Hunan province, China

L’adoption de solutions de microblogage pour interagir avec le gouvernement : résultats d’une enquête dans la province du Hunan, en Chine

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