Trust, but Verify: The Role of ICTs in the Sharing Economy

Dakhlia, Sami; Dávila, Andrés; Cumbie, Barry A.

doi:10.1007/978-3-319-28907-6_20

Cited by 13 publications

(2 citation statements)

References 8 publications

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“…With these contributions, we have partly resolved the limitations that have been frequently formulated by previous research, specifically urging on ethicality in sharing economy literature (Dakhlia et al 2016;Gonzalez-Padron 2017;Hawlitschek et al 2016;Laczniak and Murphy 2019;Lutz et al 2018;Ma et al 2017;Mittendorf 2016;Perren and Kozinets 2018;Sutherland and Jarrahi 2018;Teubner and Flath 2019;Zach et al 2018). The current study is one of the pioneering studies examining consumers' ethical perceptions of SEPs, and it's relationship with consumers's participation and value co-creation intentions thereby incrementally adding to a growing body of knowledge.…”

Section: Theoretical Implicationsmentioning

confidence: 99%

“…Yet, not only the SEP service providers but also the consumers are vulnerable. For instance, consumers enter a huge amount of personal data with SEPs, including sensitive information such as addresses, passwords, and credit card information (Acquisti et al 2016;Dakhlia et al 2016;Teubner and Flath 2019). Consumers' personal information is processed further by SEPs to match them with service providers, for setting prices, and monitoring overall behavior to devise better services (Einav et al 2016).…”

Section: Consumers' Ethical Perceptions Of Sepsmentioning

confidence: 99%

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The Role of Ethical Perceptions in Consumers’ Participation and Value Co-creation on Sharing Economy Platforms

et al. 2019

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Consumers' participation on sharing economy platforms is crucial for the success of the products, services, and companies on those platforms. The participation of consumers enables companies to not only exist, but also to create value for consumers. The sharing economy has witnessed enormous growth in recent years and consumers' concerns regarding the ethics surrounding these platforms have also risen considerably. The vast majority of the previous research on this topic is either conceptual and focused on organizational aspects, or only discusses privacy and security issues, thus providing a very limited scope of discussion. Therefore, drawing on the marketing and business ethics literature, the present study takes into account a multidimensional view of ethical issues surrounding consumers' participation on sharing economy platforms. Findings reveal that privacy, security, shared value, fulfillment/reliability and service recovery are the strongest determinants of consumers' ethical perceptions. These aspects strongly predict the consumers' value co-creation intentions. Consumers' participation also predicts their intention to engage in co-creating value, but this effect is stronger with the mediating role of the consumer's ethical perceptions. The theoretical and managerial implications are also discussed.

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Section: Theoretical Implicationsmentioning

confidence: 99%

Section: Consumers' Ethical Perceptions Of Sepsmentioning

confidence: 99%

The Role of Ethical Perceptions in Consumers’ Participation and Value Co-creation on Sharing Economy Platforms

et al. 2019

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Biometrics

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Nunes,

Bettendorff

et al. 2023

Trends in Data Protection and Encryption Technologies

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In biometrics, physiological characteristics (e.g., fingerprints, facial features, voices) are measured to identify individuals. Since biometry does not share the same characteristics as other authentication techniques, such as passwords or PIN codes, it is widely used as a second-factor authentication. A fully integrated solution offers significant advantages as it aligns biometric hardware, key generation, validation, and storage with the cryptographic provider, providing a coherent control environment. As a result, designing and implementing secure biometric authentication methods requires highly specialized technical expertise and experience. In addition, as biometrics become prevalent and their integration with artificial intelligence systems increases, ethical and regulatory questions become more pressing.

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Data-driven Marketing in the Carsharing Economy – Focus on Privacy Concerns

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2020

Data-Driven Marketing

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Trust, but Verify: The Role of ICTs in the Sharing Economy

Cited by 13 publications

References 8 publications

The Role of Ethical Perceptions in Consumers’ Participation and Value Co-creation on Sharing Economy Platforms

The Role of Ethical Perceptions in Consumers’ Participation and Value Co-creation on Sharing Economy Platforms

Biometrics

Data-driven Marketing in the Carsharing Economy – Focus on Privacy Concerns

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