Trust and Participation in Organizational Decision Making as Predictors of Satisfaction.

Driscoll, James W.

doi:10.2307/255661

Cited by 377 publications

(227 citation statements)

References 14 publications

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“…These two job outcomes were found to demonstrate the strongest relationships with trust in leadership in the metaanalysis review (Dirks & Ferrin, 2002). Number of studies has established an empirical relationship between trust and job satisfaction (Brashear, Boles, Bellenger, & Brooks, 2003;Driscoll, 1978;Lagace, 1991;Rich, 1997) as well as employee turnover intention (Aryee, Budhwar, & Chen, 2002;Costigan, Ilter, & Berman, 1998; H. Tan & C. S. Tan, 2000). Recent research has further supported that increased trust in supervisors is negatively related to employee turnover intention.…”

Section: Mediating Role Of Trust On Conflict Management Styles (Cms)mentioning

confidence: 96%

Managers’ conflict management styles and employee attitudinal outcomes: The mediating role of trust

Chan

Huang

2007

Asia Pacific J Manage

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This study examines the mediating effects of trust on the relationships between manager's conflict management styles (CMS) and employee attitudinal outcomes, as well as identifies the potential deviations in the areas of CMS and trust from the west in Chinese culture. One hundred sixty-nine employees in Guangzhou of China participated. As predicted, Integrating CMS of managers is found significantly correlated to trust and subordinates' job satisfaction and turnover intention. Trust fully mediates the link between Integrating CMS and subordinates attitudinal outcomes. Results also support the expectations concerning the deviations on the impacts of the uncooperative CMS on subordinates under Chinese culture. Discussion and implications are presented.Keywords Conflict management styles . Trust . Turnover intention . Job satisfaction . Chinese culture Conflict is part of organizational life. Managers spend up to 20% of their time in the workplace dealing with conflict or its aftermath (Schermerhorn, Hunt, & Osborn, 1998;Thomas & Schmidt, 1976). Conflict is considered to be a "natural process between people and, as such, is an inevitable aspect of a manager's job" (Markowich Asia Pacific J Manage DOI 10.1007/s10490-007-9037-4 The authors appreciate the valuable comments of the editor and the two anonymous reviewers on an earlier version of this paper. We would also like to thank the research committee of the University of Macau for funding this project.

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Section: Mediating Role Of Trust On Conflict Management Styles (Cms)mentioning

confidence: 96%

Managers’ conflict management styles and employee attitudinal outcomes: The mediating role of trust

Chan

Huang

2007

Asia Pacific J Manage

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“…In the management literature, trust is considered important because it is a good predictor of satisfaction (Driscoll, 1978), it reduces uncertainty (Mayer et al, 1995), it is a form of organization control (Creed and Miles, 1996), and it is a transaction cost reduction mechanism . Trust is also important in particularistic organizations in which employees are rewarded for who they are rather than based on impersonal judgments about their performance (Pearce et al, 2000).…”

Section: Management Literaturementioning

confidence: 99%

Online trust: a stakeholder perspective, concepts, implications, and future directions

Shankar

Urban²,

Sultan

2002

The Journal of Strategic Information Systems

506

245

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Online trust is important in both business-to-business and business-to-consumer e-business. Consumers and businesses, feeling the pressure of economic downturn and terrorism, increasingly look to buy from and do business with organizations with the most trusted Web sites and electronic networks. Companies' perception of online trust has steadily evolved from being a construct involving security and privacy issues on the Internet to a multidimensional, complex construct that includes reliability/credibility, emotional comfort and quality for multiple stakeholders such as employees, suppliers, distributors and regulators, in addition to customers. Further, trust online spans the end-to-end aspects of e-business rather than being just based on the electronic storefront. Based on a review of selected studies, we propose a stakeholder theory of trust, articulate a broad conceptual framework of online trust including its underlying elements, antecedents, and consequences, and propose some promising future research avenues in online trust. This paper will help information systems professionals better understand the online trust perspectives of multiple stakeholders, the antecedents and consequences, thereby enabling them to build more trustworthy Web sites. q

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“…Güven, sosyoloji, ekonomi ve psikoloji gibi disiplinlerden bilim adamları tarafından incelenmiştir (Costa, 2003) ve güvenin çok boyutlu bir kavram olduğu, farklı örgütsel seviyelere bağlı olarak farklı sonuçlara yol açtığı görülmüştür (Schoorman ve diğerleri, 2007, Argyris, 1962, Driscoll, 1978, Farris ve diğerleri, 1973. İlk çalışmalar çoğunlukla kişilik farklılıkları, kurumsal ve kültürlerarası unsurlar ve kişiler arası ilişkiler gibi çeşitli bağlamlarda güven kavramını tartışmaktadırlar (Jarvenpaa ve diğerleri, 1998, Argyris, 1962, Driscoll, 1978, Farris ve diğerleri, 1973. Güven kavramını "Grup" veya "Takım" açısından inceleyen çalışmalar daha sonraki dönemlerde ortaya çıkmaktadır (Friedlander, 1970, Boss, 1978.…”

Section: Takım Güveniunclassified

Yeni Ürün Geliştirme Takımlarında Güven ve Takım Öğrenmesi

Polat¹,

Lynn²,

Emre³

2018

dogus

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ÖZ:Farklı örgütsel seviyelerde güven ve öğrenme üzerine yapılan çalışmaların yanı sıra, güvenin takım bağlamında bilgi paylaşımı ve edinimi için önemli bir faktör olduğunu bildiren birtakım çalışmalar bulunmaktadır. Ancak bugüne kadar yeni ürün geliştirme takımlarında (new product development -NPD) Takım Güveni ve Takım Öğrenmesi ilişkileri hakkında çok az tartışma yapılmıştır. Bu çalışma, Takım Güveninin, çeşitli takım faktörleri (Takım Üyesi Deneyimi, Takım İstikrarı ve Takım Otonomisi) ve Takım Öğrenimi arasında arabuluculuk etkisi olup olmadığını incelemeyi amaçlamaktadır.

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Trust and Participation in Organizational Decision Making as Predictors of Satisfaction.

Cited by 377 publications

References 14 publications

Managers’ conflict management styles and employee attitudinal outcomes: The mediating role of trust

Managers’ conflict management styles and employee attitudinal outcomes: The mediating role of trust

Online trust: a stakeholder perspective, concepts, implications, and future directions

Yeni Ürün Geliştirme Takımlarında Güven ve Takım Öğrenmesi

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