Triggers of Collaborative Innovation in Online User Communities

Grosse, Matti; Pohlisch, Jakob; Korbel, Jakob J.

doi:10.3390/joitmc4040059

Cited by 16 publications

(13 citation statements)

References 74 publications

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“…Open innovation micro-dynamics. Source: [1].Open principles in new business models of information systems, learning patterns in dynamic technological system lifecycles, triggers of collaborative innovation in online user communities, and the transformation from design thinking to artistic thinking are also emerging themes of open innovation micro-dynamics[64][65][66][67].In uncertain markets, new metrics can help companies to play poker as well as chess by managing open innovation[68]. Specifically, databases, case studies, and theoretical research have revealed that SMEs require motivations of open innovation with good control of the increasing complexity from various aspects[17,23,69,70].…”

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confidence: 99%

Micro- and Macro-Dynamics of Open Innovation with a Quadruple-Helix Model

2019

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This paper explores how sustainability can be achieved through open innovation in the current 4th industrial revolution. Through a literature and practice review, we identify micro- and macro-dynamics of open innovation in addition to the dynamic roles of industry, government, university, and society. In particular, the industry continuously adopts open platforms to create and maintain ecosystem innovation. The government’s role has changed from regulation control toward facilitation. Universities have become proactively engaged in multiple areas, from technology transfer to knowledge co-creation. Societies and customers have started to form new concepts, R&D, and commercialization, resulting in a shared economy. Based on the analysis, we propose a conceptual framework to understand open innovation micro- and macro-dynamics with a quadruple-helix model for social, environmental, economic, cultural, policy, and knowledge sustainability. Furthermore, this provides an overview of the special issue, “Sustainability of Economy, Society, and Environment in the 4th Industrial Revolution”, which aims to respond to the 4th industrial revolution in terms of open innovation and cyber-physics from manufacturing to the service industry.

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confidence: 99%

Micro- and Macro-Dynamics of Open Innovation with a Quadruple-Helix Model

2019

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“…In contrast to this, various examples exist in which the users had a bigger influence on the innovation process, while innovation processes were also very successful, for example, in online user communities and with regard to smart energy innovations [35][36][37].…”

Section: Research On User Innovationmentioning

confidence: 97%

Sustainable Circular Mobility: User-Integrated Innovation and Specifics of Electric Vehicle Owners

et al. 2020

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The circular economy (CE) represents an environmentally and sustainability-focused economic paradigm that has gained momentum in recent years. Innovation ecosystems are the evolving interconnected sets of actors, activities, artefacts, and institutions who are vital to the innovative performances of single actors or actor groups consisting largely of firms in the products and services sector. To develop sustainable CE ecosystems, participating firms need to involve the consumers and users in their innovation processes. The automotive industry is to a large extent an industry in which incorporating customer requirements in product development is critical to success. In addition, growing expectations and growing awareness of environmental issues drive the industry to develop environmentally friendly products. However, CE solutions and, specifically, sustainable tyres have not yet been given due consideration. Likewise, the specific preferences of the end-users of sustainability-focused cars such as electric vehicles (EVs) and users of biofuels are unknown in the CE context so far. Based on the current state of research, this article addresses an important, unexplored topic of product circularity. Being the first article on consumer interests and active contributions to CE automotive products, it also extends the first articles on CE software products. A survey of 168 traditional car owners (no EV/biofuels users), 29 users of biofuels, and 40 EV affine consumers was conducted in Germany to create an empirical foundation for the specification of CE configuration software for sustainable automotive products, particularly sustainable tyres. The results show different preferences among these user groups, but also the importance of other characteristics not captured by the distinction by car ownership. In particular, the perception of climate change and the use of test reports or rating portals were variables that had significant influence on configuration preferences.

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“…Meanwhile, what can increase consumer satisfaction in addition to products is "delivery service, friendliness, and speed of the seller" [7,8,21,50]. Consumer disappointment has been found to have an impact on offline sales, and it has been determined that consumers trust reviews on the internet [9,67,68]. Thus, OPRs are essential for product development that supports sales strategies [10,14,16,17,51].…”

Section: Managerial Implicationsmentioning

confidence: 99%

Implementing Online Product Reviews and Muslim Fashion Innovation for Resilience during the New Normal in Indonesia

Nurcahyanie

Singgih

2022

Sustainability

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The COVID-19 pandemic in Indonesia has harmed the fashion sector, particularly SMEs (small and medium-sized enterprises). In the wake of the epidemic, the Muslim Fashion Shop (MFS) sector has experienced a drop in sales. Therefore, developing innovative products and excellent customer approaches are critical to MFS resilience. This pandemic has additionally affected the shift from offline to online sales channels. Online sales features, referred to as online product reviews (OPRs), allow customers to leave comments or evaluations. OPRs are one of the sources of product feature information, and are a means of increasing valued for online consumers that some companies are currently underutilizing. In order to develop Muslim fashion designs, this project performed OPRs. The purpose of this study is to show the benefits of OPRs in the development of new Muslim fashion products in Indonesia in order to assist businesses in surviving in the new normal era. The first phase of OPR data collection at Shopee was carried out in five steps. OPR data were collected in Shopee using NVivo’s N-Capture QSR. The data obtained from phase one were needed in order to equalize perceptions and make corrections using the member check obtained data OPR method using Focus Group Discussion (FGD). The second phase consisted of eight steps. This phase sharpened the results of phase one using expert judgement word frequency analysis in NIVO. The third and final phase analysed the fashion industry’s new normal innovation approach. This research shows the usefulness of OPR data for the evolution of fashion design in Indonesia, among other findings. According to this study, companies’ expertise, experience, and design innovation are essential variables in a changing/disruptive marketplace. Ongoing research suggests utilizing OPRs to generate new design trends, high-quality products, and innovative tactics in order to sustain Muslim fashion business.

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Triggers of Collaborative Innovation in Online User Communities

Cited by 16 publications

References 74 publications

Micro- and Macro-Dynamics of Open Innovation with a Quadruple-Helix Model

Micro- and Macro-Dynamics of Open Innovation with a Quadruple-Helix Model

Sustainable Circular Mobility: User-Integrated Innovation and Specifics of Electric Vehicle Owners

Implementing Online Product Reviews and Muslim Fashion Innovation for Resilience during the New Normal in Indonesia

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