Trends in academic libraries graduate student services: A case study

Ince, Sharon

doi:10.1016/j.acalib.2018.02.012

Cited by 9 publications

(7 citation statements)

References 14 publications

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“…This may reflect the different endgames of postgraduate students, some of which will be entering professional careers, rather than academic careers, after study (Fong et al, 2016). A recent case study by Sharon Ince (Ince, 2018) highlights other popular services for postgraduate students amongst selected Seton Hall and ARL libraries including workshops, dedicated postgraduate spaces, and publishing services. Ince notes the importance of discoverable library graduate services' webpages to support both students and their supervisors.…”

Section: Review Of the Literaturementioning

confidence: 99%

Listening and learning: myths and misperceptions about postgraduate students and library support

Smith

Lubcke

Alexander

et al. 2019

RSR

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Purpose The University of Otago Library conducted a review of its postgraduate support program in 2018. The purpose of this paper is to report on the findings of a questionnaire and follow up focus group undertaken as part of the review. It highlights postgraduate student preferences for learning about support services, their ideas on marketing these services effectively and the kind of engagement that works best for them. Design/methodology/approach A questionnaire was developed and deployed in July 2018. It contained 20 questions and was emailed to 2,430 enrolled Otago doctorate and master’s students by the University of Otago (GRS). A total of 564 responded, 391 completing all questions. A follow-up focus group was held in August 2018. Quantitative data were collected and analyzed using Qualtrics software and qualitative data were coded and analyzed using NVivo software. Findings Respondents highlighted the difficulty they have learning what support services are available to them. In some cases, they also feel a stigma when seeking help because of their status as postgraduate students. They suggest practical ways libraries can better reach out to them. The findings confirm previous literature about the need for libraries to improve marketing of their services to postgraduate students, communicate via supervisors and departments where possible and provide a variety of engagement options. Originality/value Before (re)developing postgraduate programs, libraries can gain valuable insights and test assumptions by surveying students.

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Section: Review Of the Literaturementioning

confidence: 99%

Listening and learning: myths and misperceptions about postgraduate students and library support

Smith

Lubcke

Alexander

et al. 2019

RSR

View full text Add to dashboard Cite

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“…The Ithaka Institute di Amerika Serikat melakukan survei kepada dosen selama lebih dari tiga tahun mendapatkan bahwa identifikasi pengguna terhadap perpustakaan sebagai portal informasi secara bertahap menurun selama survei berlangsung (Long & Schonfeld, 2011dalam Li et al, 2019. Hasil kajian Harrington (2009 dalam Ince, 2018) menunjukkan mahasiswa pascasarjana cenderung bersandar pada teman-teman dan pembimbingnya dari pada meminta bantuan kepada pustakawan dalam memenuhi kebutuhan informasinya. Kasus-kasus tersebut harus menjadi peringatan bagi pustakawan.…”

Section: Pendahuluanunclassified

Perpustakaan Perguruan Tinggi Di Era Industri 4.0

Sujana¹

2021

JPI

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Tuntutan adanya perubahan terhadap perpustakaan perguruan tinggi di era industri 4.0 semakin nyata. Tulisan ini didasarkan pada berbagai studi literatur terkait tuntutan pengguna perpustakaan perguruan tinggi masa kini akan layanan yang bersifat non-konvensional, walaupun masih ada tuntutan pada layanan yang konvensional. Dibahas juga hasil pengamatan pada web perpustakaan dari perguruan tinggi terkemuka yang memperlihatkan betapa perpustakaan-perpustakaan tersebut telah melakukan transformasi layanannya dengan tidak hanya menyediakan informasi dan mendiseminasikan informasi kepada penggunanya, tetapi berperan aktif dalam proses penelitian sivitas akademika dari persiapan penelitian sampai dengan mempublikasikan hasil penelitian. Kompetensi pustakawan menghadapi era industri 4.0 juga dibahas pada tulisan ini.

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“…However, their usage of the library is not always similar to undergraduate students though the majority of them value the physical library (Beard and Bawden, 2012;Kekana, 2016;Majal, 2017). This is because unlike undergraduate students, postgraduate students have more responsibilities and are involved in more research than the majority of undergraduate students (Ince, 2018).…”

Section: Physical Library Spaces For Postgraduate Studentsmentioning

confidence: 99%

The utilisation of library spaces by postgraduate students at a university in an African country

Bangani

Moyo

Mashiyane

2019

GKMC

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Purpose The purpose of this paper is to determine the use of library spaces by postgraduate students at the North-West University in South Africa. Design/methodology/approach A survey research methodology was used in which both online and print questionnaires were used to gather data. Findings The major findings of the study were that postgraduate students frequently visited the libraries to make use of the quite study spaces, which include the research commons and the study carrels. The study further found out that postgraduate students rarely visited the libraries for the purpose of consulting librarians regarding their studies. Challenges expressed by the students include insufficient workstations, poor internet and Wi-Fi connectivity and limited seating capacity. The benefit of the study is that it will help librarians and the university administrators to better understand the postgraduate students space needs, as well as the challenges being encountered. Research limitations/implications This biggest limitation of this study was a lack or low response rate by certain faculties, which mitigated against comparing the use of spaces by faculty. Practical implications The results of this study re-affirm the need for postgraduate spaces. University libraries that seek to build postgraduate spaces in the future need to ensure that an adequate number of computer workstations are supplied and Wi-Fi and bandwidth are improved. University libraries that already have postgraduate spaces should consider adding more workstations and improving bandwidth and Wi-Fi connectivity in those spaces. These results further point to a need for libraries in Africa and elsewhere to consider having more quiet study spaces for postgraduate students while reducing the number of group study spaces. Social implications The results of this study point to a need for libraries and university authorities to periodically review library spaces as a way to ensure their continued optimal usage. They also point to a need for more funds to further enhance the library spaces for postgraduate students’ use. Originality/value South African libraries are faced with challenges including the addition of 15 per cent value added tax to print and online resources. In this environment, libraries are expected by university authorities to demonstrate return on investment. This study, therefore, is located within the realm of determining return on investment for the funds spent by universities to build dedicated postgraduate library spaces. This study will further benefit librarians and the university administrators by helping them to better understand the postgraduate students space needs, as well as the challenges being encountered.

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Trends in academic libraries graduate student services: A case study

Cited by 9 publications

References 14 publications

Listening and learning: myths and misperceptions about postgraduate students and library support

Listening and learning: myths and misperceptions about postgraduate students and library support

Perpustakaan Perguruan Tinggi Di Era Industri 4.0

The utilisation of library spaces by postgraduate students at a university in an African country

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