“…To broaden knowledge, broaden horizons, and spread good ideals, such as the values of optimism, the importance of hard work, the importance of integrity and honesty, the values of tolerance and peace, the values of solidarity and brotherhood, the fast development of social media activities within the public sector, and a growing agreement within the government on the significance of using social media platforms to interact with members of the general public, partners, and other agencies (Wu, Chen, & Chen, 2019). The decision to take this action was made to make it easier for the government to disseminate information in the current era (Lawelai, Sadat, Suherman, Agustiyara, & Nurmandi, 2022). The expectations of government agencies regarding timeliness, information distribution, and service provision have increased and evolved (Criado, Guevara-Gómez, & Villodre, 2020).…”