Trauma-informed practice and supervision for volunteer counsellors of online psychological support groups during the impact of COVID-19

Examining the evidence for best practice guidelines in supportive supervision of lay health care providers in humanitarian emergencies: A systematic scoping review

“…More than half of the included research defined the goals of supervision [ 14 , 32 , 41 , 44 , 49 , 50 ]. Although no study directly compared different types of supervision and only one study [ 44 ] examined a training model with and without supervision, all studies emphasised the importance of supportive supervision to enhance staff well-being [ 32 , 44 , 45 , 47 ], to improve client outcomes [ 42 , 43 , 49 , 50 ], to increase service sustainability [ 14 , 41 , 43 , 44 , 51 ], and advance staff performance and competence [ 41 - 43 ]. No study explicitly evaluated the impact of supervision on service efficiency.…”

“…The majority of the included studies used primary data. Some studies analysed secondary data such as policy documents [ 32 ], District Health Information Software data [ 51 ], field reports [ 51 ], and supervisory records [ 45 ]. All the included studies evaluated supervisory practices in some capacity.…”

“…Rahman et al [ 41 ] fulfilled the needed criteria for quality but had two areas of potential weakness: a 25% attrition rate not accounted for and the absence of blinding for researchers and participants. The qualitative studies met the necessary criteria for quality apart from Wong and Leung [ 45 ], which had a suboptimal research design, limited data analysis and the absence of explicit ethical considerations discussed. Aldamman et al [ 47 ] was awarded a seven out of a total eight points and all four mixed methods studies fulfilled the needed criteria for the quality assessment.…”

“…Narrative synthesis was then applied to present and analyse the findings, as an appropriate approach to apply when reviews cannot be synthesised statistically [ 38 ]. The critical appraisal skills programme (CASP) checklists [ 39 , 40 ] were used to systematically evaluate the quality of the randomized controlled trial [ 41 ] and the qualitative studies [ 2 - 45 ]. The JBI critical appraisal checklist [ 46 ] was used to examine the selected cross-sectional study [ 47 ] and the Mixed Methods Appraisal Tool (MMAT) [ 48 ] was utilised to evaluate the four mixed methods studies [ 14 , 49 - 51 ].…”

Responses to COVID-19 in Major Social Work Journals: A Systematic Review of Empirical Studies, Comments, and Editorials

“…Others. In literature, some other types of intervention in combating the pandemic were discussed as well, such as animal companionship for adults aging in place (Rauktis & Hoy-Gerlach, 2020), spiritual-based practices for socially isolated older African-American adults (Adams & Tyson, 2020), trauma-informed practice and supervision for volunteer counselors (Wong & Leung, 2021), positive deviance (PD) practices that could be unpopular or be contrary to the norm (Kawamura, 2021), and green social work (GSW) perspective that might help prevent the spread of zoonotic diseases like COVID-19 in future (Dominelli, 2020).…”