Transparent Perception and Police Trust Against the Background of Wide Application of Police Portal Websites

Abstract

The rapid development of e-government has profoundly changed the traditional public relations model. Taking the police portal as the background, this paper explores the internal logic between it and police trust in the context of widespread electronic application from the perspective of public transparency perception, and proposes strategies to enhance public transparency perception and police trust to constitute the research objectives. This paper conducts an empirical test with people's perception of transparency as the main effect, people's satisfaction with e-government as the mediating effect, and people's computer literacy as the moderating effect. It is found that: Firstly, people's perception of transparency is positively related to police trust. Secondly, people's satisfaction with e-government has a partial mediating effect on the relationship between people's perception of transparency and police trust. Thirdly, computer literacy plays a moderating role in people's perception of transparency and police trust. This paper verifies the above influencing factors and provides theoretical support and policy input for the subsequent construction of police trust and the promotion of sustainable development of egovernment.