Translating theory into practice: Using Action Research to introduce a coordinated approach to emotional care

Williams, Anne M.; Dawson, Susan E.; Kristjanson, Linda J.

doi:10.1016/j.pec.2008.04.011

Cited by 18 publications

(25 citation statements)

References 34 publications

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“…18 Various authors have reported that ancillary staff in nursing homes often develop close and trusting relationships with residents, 19,20 an observation made also in acute care contexts. [21][22][23] However, to date, such workers have rarely been included in education programs in the residential aged-care sector, 21,24,25 at least as evident in the published literature, with the bulk of studies focusing on the educational needs of registered nurses (RNs) and personal care attendants (PCAs). 13,16,[26][27][28][29][30][31] This article reports on findings from a broader study designed to develop a targeted education program for all levels of residential aged-care workers, including ancillary staff, in an Australian (Melbourne) aged-care facility.…”

mentioning

confidence: 99%

Residential Aged-Care Workers and the Palliative Approach

McInerney

Ford

Simpson

et al. 2009

Journal of Hospice & Palliative Nursing

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mentioning

confidence: 99%

Residential Aged-Care Workers and the Palliative Approach

McInerney

Ford

Simpson

et al. 2009

Journal of Hospice & Palliative Nursing

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“…[15][16][17] Following an EFA of the instrument within four hospital services in England, a different internal structure to the PEECH instrument developed in Australia emerged. 19 The correlations between the factors and the PPE-15 were all in the expected direction. Two of the new factors ( personal interactions and feeling valued) were more strongly associated with the PPE-15.…”

Section: Discussionmentioning

confidence: 79%

“…Their qualitative research in Australia identified characteristics of interpersonal interactions that hospitalised patients perceived to be therapeutic and used these to generate an emotional care construct with three subscales-level of security (10 items), level of knowing (three items) and level of personal value (10 items). 19 High ratings on these items are then used to indicate whether patients feel secure, informed and valued. The instrument was further developed and tested in a private Australian hospital on 132 patient respondents from 10 different hospital settings.…”

Section: Strengths and Limitations Of This Studymentioning

confidence: 99%

Measuring relational aspects of hospital care in England with the ‘Patient Evaluation of Emotional Care during Hospitalisation’ (PEECH) survey questionnaire

et al. 2013

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ObjectivesTo first, validate in English hospitals the internal structure of the ‘Patient Evaluation of Emotional Care during Hospitalisation’ (PEECH) survey tool which was developed in Australia and, second, to examine how it may deepen the understanding of patient experience through comparison with results from the Picker Patient Experience Questionnaire (PPE-15).DesignA 48-item survey questionnaire comprising both PEECH and PPE-15 was fielded. We performed exploratory factor analysis and then confirmatory factor analysis using a number of established fit indices. The external validity of the PEECH factor scores was compared across four participating services and at the patient level, factor scores were correlated with the PPE-15.SettingFour hospital services (an Emergency Admissions Unit; a maternity service; a Medicine for the Elderly department and a Haemato-oncology service) that contrasted in terms of the reported patient experience performance.ParticipantsSelection of these acute service settings was based on achieving variation of the following factors: teaching hospital/district general hospital, urban/rural locality and high-performing/low-performing organisations (using results of annual national staff and patient surveys). A total of 423 surveys were completed by patients (26% response rate).ResultsA different internal structure to the PEECH instrument emerged in English hospitals. However, both the existing and new factor models were similar in terms of fit. The correlations between the new PEECH factors and the PPE-15 were all in the expected direction, but two of the new factors (personal interactions and feeling valued) were more strongly associated with the PPE-15 than the remaining two factors (feeling informed and treated as an individual).ConclusionsPEECH can help to build an understanding of complex interpersonal aspects of quality of care, alongside the more transactional and functional aspects typically captured by PPE-15. Further testing of the combined instrument should be undertaken in a wider range of healthcare settings.

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“…This work is particularly relevant to oncology nurses exploring options to improve the emotional wellbeing of patients. Previous work by the first author has found that the distress of nurses was minimized by the availability of emotional support (Williams, Dawson, & Kristjanson, 2008). A systematic review and meta-analysis found that burnout was high among all cancer professionals (Trufelli et al, 2008).…”

Section: Resultsmentioning

confidence: 99%

An Oasis in the Hospital

et al. 2014

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A drop-in center offering complementary therapies appeared to enable coping with the diagnosis and treatment of cancer by facilitating comfort and increasing perceptions of personal control. The center also helped some participants to make sense of their experience with cancer. This research has provided a unique insight into the ongoing emotional needs of cancer patients, and directions for further development and research into the provision of holistic care for patients within a hospital setting.

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Translating theory into practice: Using Action Research to introduce a coordinated approach to emotional care

Cited by 18 publications

References 34 publications

Residential Aged-Care Workers and the Palliative Approach

Residential Aged-Care Workers and the Palliative Approach

Measuring relational aspects of hospital care in England with the ‘Patient Evaluation of Emotional Care during Hospitalisation’ (PEECH) survey questionnaire

An Oasis in the Hospital

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