“…These opportunities enabled debate and discussion of ideas and a deeper engagement through this interactive participation than could be developed without peer interaction. From a teaching perspective, observations from the interviews and noted by others (Bower, Kenney, Dalgarno, Lee, & Kennedy, 2014), successful online synchronous sessions require appropriate use of support staff, extensive preparation, clear instructions and skilled facilitators (Baran, Correia, & Thompson, 2011). The importance of such issues is not always well understood by University management who often view online courses as a cheaper alternative to traditional classroom methods, which can undermine claims for the resources required to develop and maintain high quality sessions.…”