Transforming academic library operations in Africa with artificial intelligence: Opportunities and challenges: A review paper

Echedom, Anthonia U.; Okuonghae, Omorodion

doi:10.1080/13614533.2021.1906715

Cited by 29 publications

(14 citation statements)

References 2 publications

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“…Some other challenges include poor networking, erratic power supply, lack of trained personnel, outdated technologies and economic factors and high cost of technological tools that should be addressed before implementing AI in library operations (Echedom and Okuonghae, 2022). Despite these challenges, AI will bring positive changes in library operations like information delivery services, time savings, cost-effectiveness and speedy services for the present and retrospective patrons.…”

Section: Library Challenges With Artificial Intelligencementioning

confidence: 99%

Use of artificial intelligence in the library services: prospects and challenges

Hussain¹

2023

LHTN

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Purpose Artificial intelligence (AI) is one of the emerging technologies of this time. It has been associated with several trades like business, defense, health and education, but its role in library services will foster intelligent decisions. AI is a widely used technology in library services that can transform the best services in the age of information technology. This paper aims to highlight the use of AI in library operations. Several research have been undertaken on this subject, but that only address a few applications. This paper highlights the pros and cons of AI in library services. AI and libraries have a substantial nexus; nevertheless, the use and awareness of AI in library services are still creating question marks addressed in this paper. This study will help the policy stakeholder, librarians and scholars in the field to address these issues before the deployment of AI in library services. Design/methodology/approach This study is based on a qualitative method using content analysis techniques. Extant literature was explored on the subject and was analyzed for this study. This study highlights the pros and cons of AI in library services and its possible solutions. Findings The findings of this study show that AI is a vibrant technology that can be used in library services; however, some obstacles like adequate funds, the attitude of librarians and technical skills are a few obstacles that hamper AI in library operations. The findings also reveal that using AI in library operations will accelerate libraries in the right direction. Furthermore, this study highlights various applications that can be deployed without spending costs. Originality/value This study covers the understanding of AI in library services that will help the librarian's information professionals leverage AI in library scenarios. Furthermore, the practical implication of AI in library services will bring positive change in implementing AI. Social implications: This study will motivate library professionals to take advantage of AI in library services and further accelerate library operations in the right direction.

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Section: Library Challenges With Artificial Intelligencementioning

confidence: 99%

Use of artificial intelligence in the library services: prospects and challenges

Hussain¹

2023

LHTN

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“…According to Harisanty et al (2020), some areas where robotic technologies have been integrated into library operations include shelving and finding library materials, security, inquiries and responding to repetitive reference and directional queries, outreach and public relation via library tours, and even information illiteracy training. Robotic devices for automatic storage and retrieval have also been helpful in the management of library space (Echedom and Okuonghae, 2021).…”

Section: Robotics and Librariesmentioning

confidence: 99%

“…Chatbots can assist users in finding books on a library’s website, alert users when a book is overdue, point users in the direction of useful library resources, respond to basic information requests and redirect users to librarians for assistance with more complicated reference queries. The library may be inventoried by robots using RFID and barcode technologies. Tay et al (2014) looked on robotic delivery methods for publications like books, newspapers and magazines, as well as other things. Robots can also be helpful for automated storage and retrieval systems, which have facilitated the management of library space (Echedom and Okuonghae, 2021). Robots increase the operational effectiveness of libraries by enhancing collection analysis, visualisation, preservation and lowering service delivery costs (Tella, 2020).…”

Section: Implication Of the Usability Of Robots In Academic Librariesmentioning

confidence: 99%

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Emergence of robotic technologies: implications for Nigerian academic libraries

Oladokun¹,

Owolabi²,

Aboyade³

et al. 2023

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Purpose Libraries may become obsolete in the 21st century unless they begin to harness new technology and improve information and service delivery. This paper aims to examine the emergence of robotic technologies with its implications to academic libraries in Nigeria. Design/methodology/approach The research, which was conducted on a desk, examined how the adoption of robotic technologies may affect library services and operations. Findings It is believed that robot adoption in libraries can enhance library services and give users with reliable information that can foster growth and development in the information age. Originality/value This paper is the original idea from the authors and does not reflect on any copyrighted materials. The paper recommended that academic libraries should collaborate with their parent institutions or organisations to create a strategy plan for cutting-edge technology, such as robots; federal and state governments should strengthen their alliances with robot vendors to take advantage of direct support; and open communication between library management boards and librarians should be encouraged, particularly when it comes to the acceptance and use of robots in libraries.

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“…Some of the areas where robotic technologies have been applied to library operations, according to Harisanty et al (2020), include shelving and locating library materials, security, inquiries and answering of repetitive reference and directional queries, outreach and public relation (PR) via library tour and even information illiteracy instruction. Additionally, robots are useful for automated storage and retrieval systems, which have aided in the management of library space (Echedom and Okuonghae, 2021).…”

Section: Artificial Intelligence Robotics and Librariesmentioning

confidence: 99%

Robots and public libraries

Tella

Ajani

2022

LHTN

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Purpose Humanoid robots that are artificially intelligent have infiltrated almost every aspect of life, including libraries, and can do things that humans are incapable of doing with greater efficiency in the library. It is on that note that this study has examined artificial intelligence (AI) humanoid robots for public libraries reference services. This study aims to discuss AI and draw the link between it and robotic technology. Design/methodology/approach This study adopted conceptual analysis and review of literature on AI humanoid robots for public libraries reference services. Findings This study focused not only on humanoid robots but also discovered that there are other types of robots relevant to libraries including chatbot, telepresence and shelve-reading robots as well as general robots such as aerospace robots, drones and army robots, commercial entertainment robots, industrial robots and medical-surgical robots. This paper also reported the usefulness of robots in libraries, and zero in on robots and reference services in the library. Lastly, this study reported the impact of humanoid robots on reference services in public libraries. Originality/value This paper is the original idea from the authors and does not reflect on any copyrighted materials. This study recommended among others that public libraries (in collaboration with their parent organisations) devise a strategic plan for new and emerging technologies such as humanoid robots.

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Transforming academic library operations in Africa with artificial intelligence: Opportunities and challenges: A review paper

Cited by 29 publications

References 2 publications

Use of artificial intelligence in the library services: prospects and challenges

Use of artificial intelligence in the library services: prospects and challenges

Emergence of robotic technologies: implications for Nigerian academic libraries

Robots and public libraries

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