Transformative business servant leadership: Serving the society with commitment, integrity and teamwork

Abstract

The aim of this paper is to explore the key elements of transformative business servant leadership for improving the attributes of professional service providers for transformation under COVID-19. Collected through surveys on transformative servant leadership in business management from September 2021 to January 2022, quantitative results indicate that the independent variables, Empowering others, Self-management, and Being moral and ethical are found to have a significant influence on serving society. The independent variables for empowerment and self-management to serve the society identified are Teamwork, Humility, and Vision. The attributes of transformational servant leadership are seldom studied for improving the ways of serving society. With these findings, professional service organizations shall have an idea to re-design continual professional development (CPD) training for developing transformative business servant leaders.