Transformation to virtual training during COVID-19 pandemic: Case report from a low resources' country

Sadek, Gehan S; Kora, Mahmoud A

doi:10.4103/jmau.jmau_48_20

Cited by 4 publications

(4 citation statements)

References 4 publications

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“…This is crucial, given that some studies observed that a critical challenge during the pandemic was the disruption of education and training. This claim is made by Sadek and Kora (2020), whose attendance at workshops, conferences and training courses halted in almost all countries worldwide. They argued that the pandemic seriously disrupted some academic courses and that teachers and trainers who were less versed in technology found it challenging to teach through the Internet (Sadek and Kora, 2020).…”

Section: Results Of the Scenario-based Tabletop Exercisementioning

confidence: 99%

Scenario-based incident response training: lessons learnt from conducting an experiential learning virtual incident response tabletop exercise

Angafor

Yevseyeva

Μαγλαράς

2023

ICS

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Purpose This paper aims to discuss the experiences designing and conducting an experiential learning virtual incident response tabletop exercise (VIRTTX) to review a business's security posture as it adapts to remote working because of the Coronavirus 2019 (COVID-19). The pandemic forced businesses to move operations from offices to remote working. Given that this happened quickly for many, some firms had little time to factor in appropriate cyber-hygiene and incident prevention measures, thereby exposing themselves to vulnerabilities such as phishing and other scams. Design/methodology/approach The exercise was designed and facilitated through Microsoft Teams. The approach used included a literature review and an experiential learning method that used scenario-based, active pedagogical strategies such as case studies, simulations, role-playing and discussion-focused techniques to develop and evaluate processes and procedures used in preventing, detecting, mitigating, responding and recovering from cyber incidents. Findings The exercise highlighted the value of using scenario-based exercises in cyber security training. It elaborated that scenario-based incident response (IR) exercises are beneficial because well-crafted and well-executed exercises raise cyber security awareness among managers and IT professionals. Such activities with integrated operational and decision-making components enable businesses to evaluate IR and disaster recovery (DR) procedures, including communication flows, to improve decision-making at strategic levels and enhance the technical skills of cyber security personnel. Practical implications It maintained that the primary implication for practice is that they enhance security awareness through practical experiential, hands-on exercises such as this VIRTTX. These exercises bring together staff from across a business to evaluate existing IR/DR processes to determine if they are fit for purpose, establish existing gaps and identify strategies to prevent future threats, including during challenging circumstances such as the COVID-19 outbreak. Furthermore, the use of TTXs or TTEs for scenario-based incident response exercises was extremely useful for cyber security practice because well-crafted and well-executed exercises have been found to serve as valuable and effective tools for raising cyber security awareness among senior leadership, managers and IT professionals (Ulmanová, 2020). Originality/value This paper underlines the importance of practical, scenario-based cyber-IR training and reports on the experience of conducting a virtual IR/DR tabletop exercise within a large organisation.

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Section: Results Of the Scenario-based Tabletop Exercisementioning

confidence: 99%

Scenario-based incident response training: lessons learnt from conducting an experiential learning virtual incident response tabletop exercise

Angafor

Yevseyeva

Μαγλαράς

2023

ICS

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“…Results of this study are generally consistent with prior international work documenting the benefits of virtual training as part of behavioral health and medical education. A 2020 study by Sadek and Kora described how medical schools in Egypt had to rapidly adopt online education and training during the early months of the pandemic, and found that students reported high satisfaction with virtual training with no complaints about the quality of instruction [ 25 ]. Similarly, Khursid and colleagues’ rapid narrative review of 19 studies argued that rather than viewing the pandemic as a disruption to education and training, it should be considered an opportunity to improve distance learning techniques and enhance educational delivery after the relaxation of social distancing orders [ 11 ].…”

Section: Discussionmentioning

confidence: 99%

Virtual training and technical assistance: a shift in behavioral health workforce access and perceptions of services during emergency restrictions

Powell

Chaple²,

Henry³

et al. 2022

BMC Med Educ

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Background To respond to the COVID-19 pandemic, the Substance Abuse and Mental Health Services Administration-funded Technology Transfer Centers had to rapidly adapt to ensure that the behavioral health workforce had continuous access to remote training and technical assistance (TTA). Although the Technology Transfer Centers have historically relied partially upon virtual methods for delivering TTA, the shift to a strictly virtual approach necessitated by COVID-19 restrictions has raised new questions for how to best proceed with services when social distancing guidelines are relaxed. The objective of this exploratory paper was to compare TTA provision in the six-month period prior to (9/1/19 thru 2/28/20) and during (4/1/20 thru 9/30/20) early COVID-19 restrictions to determine the extent to which the shift to virtual service provision impacted the behavioral health and medical workforce. Specifically, we examined participants’ access to TTA, geographic reach of TTA, and workforce perceptions of satisfaction and utility with TTA provision. Method Participant and event-level data were analyzed to compare the following metrics before and during the COVID pandemic: number of events and attendees; participant demographics; zip codes reached; coverage of rural, suburban, and urban areas; and perceptions of satisfaction with and utility of training. Results Findings showed a 40% increase in the number of events delivered (p < .001) and a 270% increase in the number of attendees (p < .001) during the COVID period when TTCs relied exclusively on virtual delivery. Geospatial analyses linking zip codes to a schematic of rural, suburban, and urban classifications throughout the United States revealed significant increases in the number of zip codes reached during the COVID time period. Satisfaction levels were comparable before and during the pandemic. Conclusions Findings show that expanded access to TTA services via virtual formats resulted in reach to more diverse attendees and regions, and did not come at the expense of satisfaction. Results suggest that virtual TTA should continue to be an important component of TTA offerings post-pandemic.

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“…The use of video conferencing as an educational medium was rapidly adopted with the ongoing travel limitations imposed by SARS CoV2. The project benefitted from this and believe that video conferencing is a suitable alternative for Training of Trainers [ 14 ]. One of the roles of IPHCE is to increase capacity of primary health care (PHC) systems within Ethiopia.…”

Section: Introductionmentioning

confidence: 99%

A ‘training of trainers’ programme for operational research: increasing capacity remotely

Willemsen,

Wolka,

Assefa

et al. 2024

Global Health Action

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Background Operational research (OR) is a process to improve health system capacity by evaluating interventions to improve health delivery and outcomes. The World Health Organization (WHO) Structured Operational Research Training Initiative (SORT-IT) programme promotes how OR contributes to improved health care delivery and health outcomes. A partnership project between the International Institute of Primary Health Care (IPHCE) in Ethiopia and The University of Queensland (UQ) in Australia modified the SORT-IT programme to deliver a hybrid Training of Trainers programme and improve OR capacity. Objective This study was performed to develop and evaluate the effectiveness of Train-the Trainers approach in building capability to expand the capacity of the IPHCE to deliver the SORT-IT programme. Methods Recruitment of participants and training were aligned with the principles of the SORT-IT programme. Training was face-to-face for the first session with subsequent training sessions delivered via Zoom over a 13-week period. Participants were required to complete all activities in line with SORT-IT deliverables. Slide decks supporting the SORT-IT training videos were developed and adapted to the Ethiopian context. Results Participants had diverse experience from programme directors to research officers. All training sessions were recorded and available for participants to watch and review when required. All participants completed OR protocols to the draft stage. Course evaluation revealed participants found the content and format of the training useful, pertinent, and interesting. Conclusion A hybrid model (face-to-face and video platform) for OR training was implemented. Managing contextual challenges such as information technology were managed easily by programme staff. Translating course requirements at a management level proved challenging with data collection for the protocols but provided insight into potential future challenges. This OR Training of Trainers course demonstrated that sharing of skills and knowledge can occur through a hybrid delivery model and contribute to developing capacity.

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Transformation to virtual training during COVID-19 pandemic: Case report from a low resources' country

Cited by 4 publications

References 4 publications

Scenario-based incident response training: lessons learnt from conducting an experiential learning virtual incident response tabletop exercise

Scenario-based incident response training: lessons learnt from conducting an experiential learning virtual incident response tabletop exercise

Virtual training and technical assistance: a shift in behavioral health workforce access and perceptions of services during emergency restrictions

A ‘training of trainers’ programme for operational research: increasing capacity remotely

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