Transformation of Cybersecurity Posture in IT Telecommunication: A Case Study of a Telecom Operator

Abstract

Organisations are facing sophisticated and advanced persistent threats (APT) that are targeting sensitive information assets. Any form of cyber-presence can be typically attacked by adversaries, and the motives of such attacks are context dependent. Besides, users and organisations are prone to software vulnerabilities, misconfigurations, outdated systems and several other systemic deficiencies which can be leveraged to compromise enterprise assets and gain an initial foothold within an organisation network. The aim of the paper is to develop a flexible and generally comprehensive organisational strategy to defend against the massive increase in cyberattacks, in order to protect the strategic business objectives of an organisation and keep an alignment between business objectives and security. Moreover, this paper reflects on the work undertaken by multiple teams within the chosen case study organisation to enhance the cybersecurity.

Exploring killer domains to create new value: A comparative case study of Canadian and Korean telcos

“…Furthermore, as artificial intelligence (AI) technology has been considered a crucial component of the ICT industry and the high capability to utilize large amounts of data through network infrastructure is essential, telcos have actively deployed their network-related capabilities and infrastructure into AI-related sectors (Balmer et al, 2020). They have not only utilized it to predict consumer demand or switching (Chen et al, 2021) and manage their network operation (Gutierrez-Estevez et al, 2019) but also introduce new services such as cyber security (Adel et al, 2021) and cloud service (El Khatib et al, 2019). In addition, some telcos have offered e-commerce services by utilizing their large pool of customers (E-J.…”