Transfer of electronic commerce trust between physical and virtual environments: experimental effects of structural assurance and situational normality

Wingreen, Stephen C.; Mazey, Natasha C. H. L.; Baglione, Stephen L.; Storholm, Gordon R.

doi:10.1007/s10660-018-9305-z

Cited by 36 publications

(31 citation statements)

References 69 publications

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“…e research topic of a personalized recommendation system for cross-border e-commerce needs to be solved, and it can be applied to the field of cross-border e-commerce. In order to effectively solve the sales and inventory problems of cross-border e-commerce platforms, at the same time, it can select suitable products from the mass of cross-border goods to recommend to customers [1,2]. A personalized recommendation algorithm has become the main way to solve this problem and also promotes the progress and development of logistics distribution networks to a certain extent.…”

Section: Introductionmentioning

confidence: 99%

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An Optimization Model for Logistics Distribution Network of Cross-Border E-Commerce Based on Personalized Recommendation Algorithm

Zhang

2021

Security and Communication Networks

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In order to solve the problems of poor timeliness and high service cost caused by international logistics of cross-border e-commerce and to realize the localization of cross-border trade and improve consumers' shopping experience, much cross-border e-commerce has introduced overseas warehouse business. Because the optimization model for the logistics distribution network of cross-border e-commerce cannot solve the problem of high operation cost, the optimization model for the logistics distribution network of cross-border e-commerce based on a personalized recommendation algorithm is designed. Through the analysis of the logistics distribution network of cross-border e-commerce structure and the construction of logistics distribution network of cross-border e-commerce model and multiobjective optimization of logistics distribution network of cross-border e-commerce, the construction process of the logistics distribution network optimization model is completed. The simulation results verify the effectiveness of the model. By comparison, this model can effectively solve the problems that the original model cannot solve and reduce the operation cost of the logistics distribution network.

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Section: Introductionmentioning

confidence: 99%

“…is paper solves the cross-border e-commerce problem by a multiobjective optimization model. (2) We modify the existing personalized recommendation algorithm to improve its performance. is paper analyzes the logistics distribution network of cross-border e-commerce structure, firstly.…”

Section: Introductionmentioning

confidence: 99%

An Optimization Model for Logistics Distribution Network of Cross-Border E-Commerce Based on Personalized Recommendation Algorithm

Zhang

2021

Security and Communication Networks

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“…Although studies have examined the web assurance seals and customers trust (Zhang, 2005;Kim et al, 2016;Wingreen et al, 2018;Liu et al, 2018), and their trust and purchase intentions (Kim et al, 2016;Ponte et al, 2015), none have examined the effect of web assurance seals on online customers' concerns in the field of e-commerce and hospitality. Furthermore, Kim et al (2016) noted that there is little research regarding web assurance seals in the context of tourism and hospitality.…”

Section: Introductionmentioning

confidence: 99%

Converting hotels website visitors into buyers

Agag

Khashan

Colmekcioglu

et al. 2019

ITP

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Purpose Despite the increasing utilization of webpages for the purposes of information seeking, customers’ concerns have become a crucial impediment for online shopping. The purpose of this paper is to examine the influence of the effectiveness of web assurance seals services (WASS) and customers’ concerns on customer’s willingness to book hotels through perceived website trust and perceived value. Design/methodology/approach A questionnaire was administrated to measure the study variables. Using partial least squares–structural equation modeling approach to analyze the data collected from 860 users of online hotel websites. Findings The results indicate that WASS influence positively on perceived website trust and negatively on consumers’ concerns. As well as, perceived value and trust play a mediating role in the link between WASS and consumers’ concerns and their intentions. Finally, perceived website trust and perceived value have greater effect on intention to book hotel for low-habit consumers. Research limitations/implications This study ignored the cross-culture issue as it concentrates on the customers from developing countries, so further research may need to compare between two or more than two samples from different societies that could give a significant insights. Second, this study stresses on the WASS to predict customers booking intentions that indicates significant results, so further research may need to examine the role of online reviews as a predictor of customers purchase decision as well. Originality/value To the authors’ best knowledge, this is the first empirical research that investigates and examines the influence of the effectiveness of WASS and consumers’ concerns on consumers’ intentions through perceived value and trust. This research also investigates the moderating role of habit in the link between perceived website, perceived value and consumers’ intentions.

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“…Trust refers to the circumstance where an individual usually a trustor is willing to rely on the activities of another (a trustee) based on the expectation that the trustee performs a particular action that is important to the trustor, not considering the capability of that trustor to monitor and control the trustee [36].…”

Section: Trustmentioning

confidence: 99%

Perceived Critical Success Factors for Information System Risk Management Implementation in the Bank Sector

Sanusi¹,

Johl²

2019

Int J Account Res

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Information System (IS) risk management implementation is a program that enables an organizations capture, manage and analyses the risks that are peculiar to IS adoption in a secure system. By implementing IS risk management organizations can improve operation efficiencies and save cost of risk investment. Meanwhile, bank is an institution that relies heavily on information technology for the network of business activities therefore; there is need to be aware of various risks associated with the usage of information system such as criminal threat and natural disasters. The present study examines the effect of perceived critical success factors for information system risk management implementation in the bank sector. Data were obtained from top executives of the selected banks using questionnaire instrument. The study employed descriptive correctional research design. The study population comprises of banks located in Oyo State SouthWestern part of Nigeria. Overall, 30 banks were selected for the study with four respondents from each bank. The questionnaire was pre-tested prior to actual distribution to the respondents. SPSS software was employed as analytical tool to test the study hypotheses using correlation and multiple regression analysis. Three factors were employed in the study; organization culture, organization structure and trust. The finding revealed that only organization culture was perceived to be positive critical factor for IS risk management implementation in the bank sector, while organizational structure and trust are in weak positions. Therefore, culture as an internal factor should be given priority in IS risk management implementation in the bank sector.

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Transfer of electronic commerce trust between physical and virtual environments: experimental effects of structural assurance and situational normality

Cited by 36 publications

References 69 publications

An Optimization Model for Logistics Distribution Network of Cross-Border E-Commerce Based on Personalized Recommendation Algorithm

An Optimization Model for Logistics Distribution Network of Cross-Border E-Commerce Based on Personalized Recommendation Algorithm

Converting hotels website visitors into buyers

Perceived Critical Success Factors for Information System Risk Management Implementation in the Bank Sector

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