2016
DOI: 10.1007/978-3-662-53416-8
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Transactions on Large-Scale Data- and Knowledge-Centered Systems XXVII

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“…Authority communication indicators use several types of communication used by tax authority institutions, namely online communication, written communication, and face to face communication. We combined and modified questions of previous research (Alghamdi & Rahim, 2016;Wang et al, 2012). For trust variables, researchers used three indicators, relevant goals, competence & benevolent, and supported.…”
Section: Resultsmentioning
confidence: 99%
“…Authority communication indicators use several types of communication used by tax authority institutions, namely online communication, written communication, and face to face communication. We combined and modified questions of previous research (Alghamdi & Rahim, 2016;Wang et al, 2012). For trust variables, researchers used three indicators, relevant goals, competence & benevolent, and supported.…”
Section: Resultsmentioning
confidence: 99%