Training Model and Post-Training Support of Specialists of Child Helpline in Supplementary Vocational Training System

Вихристюк, О В; Гаязова, Л А; Ermolaeva, Anna

doi:10.17759/psylaw.2019090307

Psychology and Law

2019

DOI: 10.17759/psylaw.2019090307

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Training Model and Post-Training Support of Specialists of Child Helpline in Supplementary Vocational Training System

О В Вихристюк

Л А Гаязова

Anna Ermolaeva

Abstract: The article describes a training model and support of specialists of child's helpline in the supplementary education system, delivered from 2011 to 2019 in the Moscow State University of Psychology and Education. In total, more than 900 specialists from 8 federal districts of the Russian Federation attended the program. The model includes 5 levels of supplementary vocational training (advanced training) of specialists executing the distance psychological counseling for children, their parents and teachers. The… Show more

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Cited by 4 publications

References 16 publications

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Peculiarities of Requests for Distance Psychological Assistance During the Period of Self-Isolation (COVID-19)

Гаязова

Вихристюк

2020

Bulletin of Practical Psychology of Education

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The article presents the data on the nature of changes in public requests of the population for distance psychological assistance during the pandemia and self-isolation period (January to May 2020). The empirical material was the data of the Children’s Confidential Helpline of the FSBEI of Higher Education of the Moscow State University of Psychology & Education, which is connected to the unified all-Russian number of the Children’s Helpline 8-800-2000-122 and provides psychological assistance to teenagers and their parents (mainly living in Moscow). On the basis of the analysis of 17449 calls in January-May 2020, and comparison of the data for the similar periods in 2010-2019, it has been revealed that the quantity of requests increased in January by 38,02%, in February by 49,0%, in March by 43,06%, in April by 13,26%, in May by 14,56%. The increase in the number of calls is due to the information requests in connection with the pandemic and self-isolation, while the share of psychological consultations decreased from March to April. In some months, the structure of the content of psychological consultations has slightly changed towards the increase of proportion of consultations associated with child-parent conflicts, health problems, children’s social adaptation, antivitality feelings and suicidal behavior, as well as alcohol consumption and smoking. The number of requests from teenagers decreased in April and May 2020 by more than 50%. The data obtained may serve to assess the population’s need for psychological assistance in conditions of limitations associated with a pandemia, and may indicate a possible reduction in the availability of psychological assistance for children during a period of self-isolation.

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Peculiarities of Requests for Distance Psychological Assistance During the Period of Self-Isolation (COVID-19)

Гаязова

Вихристюк

2020

Bulletin of Practical Psychology of Education

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Characteristics of availability of psychological assistance for children and their parents (according to child helpline activities)

Kuchmaeva,

Davletshina

2023

Vestnik universiteta

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The purpose of the study is to identify the need of children and their parents for psychological help services via the helpline and to assess its accessibility. The article is the second part of the publications devoted to methodological approaches and analysis of child helpline activities. The empirical basis of the study was the data on the records of helpline services activities in Russian regions, accumulated by the Foundation for Supporting Children in Difficult Life Situations, as well as data from official statistical records and sample surveys on socio-demographic problems of the Federal State Statistics Service. The scope and structure of child helpline activities in Russia have been studied. On the basis of empirical values, dynamics of calls to the child helpline by categories of callers and issues of treatment has been presented, and changes that have occurred characterized. In the structure of appeals and callers, groups and categories of greatest interest have been presented. The largest number of appeals come from children and adolescents, followed by other citizens, and the smallest number of appeals come from the parents of children and persons in loco parentis. The appeals structure analysis shows that the leading place among the problems addressed to child helpline is occupied by child–parent relations, children’s relations with peers, educational problems, and career guidance problems. The analysis in the article can be useful in the work of centers for psychological help to children and child helpline, as well as used in educational and practical educational institutions activities.

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Accessibility parameters of psychological assistance for children and their parents (according to the activity of the children’s helpline)

Kuchmaeva,

Davletshina

2023

Vestnik universiteta

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The purpose of this article is to develop a methodology for analyzing the availability of children’s helpline services. This article is the first part of publications devoted to methodological approaches and analysis of the activities of the children’s helpline. The relevance of the work is due to the importance of psychological support in the system of assistance to children who find themselves in a difficult life situation. The complication of social ties in the modern world, in which children are growing up and socializing, the emergence of new risks, contributes to the demand for psychological help.The importance of developing a network of psychological services and, in particular, helplines that provide assistance to children and parents, as well as ensuring the availability of their services, is reflected in the strategic documents of social policy in the interests of children. The article considers the essence of the category “accessibility” in relation to the psychological service of the helpline, which allowed us to form a methodology for analysis. A methodology for analyzing information on the availability of emergency psychological care for children and parents via a children’s helpline is presented, a system of quantitative indicators characterizing the availability of children’s helpline services is proposed. Indicators are proposed that will characterize the availability of a children’s helpline from the position of working hours and indicators of the availability of psychological assistance of a children’s helpline in the context of the federal districts of Russia. The service availability coefficients were grouped.

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Training Model and Post-Training Support of Specialists of Child Helpline in Supplementary Vocational Training System

Cited by 4 publications

References 16 publications

Peculiarities of Requests for Distance Psychological Assistance During the Period of Self-Isolation (COVID-19)

Peculiarities of Requests for Distance Psychological Assistance During the Period of Self-Isolation (COVID-19)

Characteristics of availability of psychological assistance for children and their parents (according to child helpline activities)

Accessibility parameters of psychological assistance for children and their parents (according to the activity of the children’s helpline)

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