“…The previous studies using experience as an external factor of TAM model looked at different types of users of e-learning, namely, employees (Lee et al, 2011 , 2013 ; Purnomo & Lee, 2013 ), students (Lau & Woods, 2008 ; Rezaei et al, 2008 ; Williams & Williams, 2010 ), students and educators (Martin, 2012 ), and teachers (De Smet et al, 2012 ). Furthermore, prior studies used various kinds of experiences, such as internet experience (Premchaiswadi et al, 2012 ), technology experience (Al-alak & Alnawas, 2011 ; Teo et al, 2017 ), computer efficacy as user’s prior experience (Waheed & Jam, 2010 ), and online learning experience (Liu et al, 2010 ). However, a few studies used e-learning experience in high school as an external factor to examine university students’ behavioural intention toward e-learning utilisation.…”