2015
DOI: 10.1080/14719037.2015.1014397
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Trade-offs and Synergies: Horizontalization and legitimacy in the Swiss wastewater sector

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Cited by 18 publications
(24 citation statements)
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“…Thus, organisational changes towards greater client focus and concern for service quality may contribute to greater responsiveness but are not accountability procedures (Mulgan 2000). It has even been argued that 'horizontalisation' of public service provision makes accountability harder (Lieberherr 2016) and may be responsibilising instead of empowering (Fotaki 2011).…”
Section: Accountability and Responsivenessmentioning
confidence: 99%
“…Thus, organisational changes towards greater client focus and concern for service quality may contribute to greater responsiveness but are not accountability procedures (Mulgan 2000). It has even been argued that 'horizontalisation' of public service provision makes accountability harder (Lieberherr 2016) and may be responsibilising instead of empowering (Fotaki 2011).…”
Section: Accountability and Responsivenessmentioning
confidence: 99%
“…Excluding Lieberherr (2016), previous literature has not considered this question. In the Finnish case, we identified three levels of regional collaboration: bilateral agreements, a wholesale water or wastewater company (or federation), and a regional water and wastewater company (or federation).…”
Section: Discussionmentioning
confidence: 99%
“…We first measured democratic legitimacy in terms of citizens' rights to elect those responsible for service provision into office and to vote on projects and expenditure [20,33]. This provides us with an indication of the formal democratic legitimacy as specified in the legislation.…”
Section: Methodsmentioning
confidence: 99%
“…Indeed, urban water provision has traditionally enjoyed a high degree of citizen influence. With coordination reforms, the concern emerges that decision-making is no longer democratically legitimated if citizens can neither directly make decisions nor elect the people who manage their utilities [19,20]. This relates to democratic legitimacy, where direct and representative democratic elements such as citizens' influence on public decision-making are considered key for acceptable policies [21].…”
Section: Introductionmentioning
confidence: 99%