Abstract:IntroductionMeasuring, guiding and refining an organization's software process improves effectiveness of development resources and provides a level of control on software quality. The development of the SEI Capability Maturity Model [24] has raised awareness of the need for better software processes. Software processes are often discussed at the project management level, and its not uncommon for an organization to employ the services of a process engineer with the intent of wide-scale process improvement.Softw… Show more
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