Towards the Internet of Services: The THESEUS Research Program

Wahlster, Wolfgang; Grallert, Hans-Joachim; Wess, Stefan; Friedrich, Hermann; Widenka, Thomas

doi:10.1007/978-3-319-06755-1

Cited by 26 publications

(5 citation statements)

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“…The IoS consists of participants, an infrastructure for services, business models, and the services themselves [10]. Moreover, in order to form the Internet of Services, services have to be described in a way that the business dimension and the technology dimension gather [2].…”

Section: Resultsmentioning

confidence: 99%

“…While the technological advances in the more recent past have opened up a range of new business opportunities [1], both enterprises and software vendors have struggled with the fact that the ICT (Information and Communication Technologies) systems, mostly acquired for more extended periods of time, are exposed to disruptive innovative technologies which have to be rapidly introduced in order for companies to remain competitive in the market [2]. Furthermore, the success of companies in achieving their goals depends on how they integrate the different digital technologies into their business models [3].…”

Section: Introductionmentioning

confidence: 99%

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Business Models for the Internet of Services: State of the Art and Research Agenda

et al. 2022

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The relevance of the Internet of Services (IoS) comes from the global reach of the Internet into everyone’s home and daily activities and from the move from a manufacturing-based economy to a service-based economy. The IoS is seen as a new ecosystem where service providers and consumers explore their business networks for service provision and consumption. The scientific literature refers to IoS as an important cornerstone for Industry 4.0 and Future Internet; thus, it becomes relevant to study how IoS interacts with business models. Nevertheless, there is a lack of clarity on such an intersection. Moreover, a systematic review of IoS-based business models is still missing. This paper aims to make a systematic review of IoS-based business models and their application fields. We included studies from Scopus and Web of Science databases, we excluded duplicated papers and short conference versions of the later full paper journal publications. Twenty-three different studies are presented, categorized in the sub-areas of IoS, and then by the fields of applications. The main finding highlights the opportunities of IoS applications in different fields, offering directions for future research on this new arena.

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Section: Resultsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Business Models for the Internet of Services: State of the Art and Research Agenda

et al. 2022

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“…However, when the Internet of Services enabled the automatic composition of services in so-called mashups a new task for multi-modal dialogue systems emerged. In THESEUS, the first dialogue systems for composing new services in a multi-modal and cross-device style were implemented in a wide range of applications [24] such as medical diagnosis based on radiological data or car insurance services including damage appraisal.…”

Section: Five Decades Of Natural Language Dialogue Systemsmentioning

confidence: 99%

Understanding computational dialogue understanding

Wahlster

2023

Phil. Trans. R. Soc. A.

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In this paper, we first explain why human-like dialogue understanding is so difficult for artificial intelligence (AI). We discuss various methods for testing the understanding capabilities of dialogue systems. Our review of the development of dialogue systems over five decades focuses on the transition from closed-domain to open-domain systems and their extension to multi-modal, multi-party and multi-lingual dialogues. From being somewhat of a niche topic of AI research for the first 40 years, it has made newspaper headlines in recent years and is now being discussed by political leaders at events such as the World Economic Forum in Davos. We ask whether large language models are super-parrots or a milestone towards human-like dialogue understanding and how they relate to what we know about language processing in the human brain. Using ChatGPT as an example, we present some limitations of this approach to dialogue systems. Finally, we present some lessons learned from our 40 years of research in this field about system architecture principles: symmetric multi-modality, no presentation without representation and anticipation feedback loops. We conclude with a discussion of grand challenges such as satisfying conversational maxims and the European Language Equality Act through massive digital multi-linguality—perhaps enabled by interactive machine learning with human trainers. This article is part of a discussion meeting issue 'Cognitive artificial intelligence'.

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“…Although to form the IoS, the services must be described in a way that the business and the technology dimension gather (Wahlster, Grallert, Wess, Friedrich, & Widenka, 2014), the scarce literature on IoS focuses on the technological infrastructure and the programming codes to develop applications.…”

Section: Introductionmentioning

confidence: 99%

Internet of services-based business model: a case study in the livestock industry

Reis

Gonçalves

Lage³

et al. 2021

INMR

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Purpose Considering the relevance of innovative business models in the digitally transformed market and the lack of clarity on the internet of services (IoS) contribution for a business model deployment in current literature, this study aims to fill this gap by evaluating a business model that converges to an IoS adoption in a direct sale of free-range eggs from farmers to consumers. Design/methodology/approach From the bibliographical research regarding the IoS and business model, the authors developed an IoS-based model framework. The framework has been evaluated in a real business scenario by using a single case study through an interview with the entrepreneur and documental analysis. Findings As the main result, a framework with the attributes can be considered a tool for an IoS-based business model deployment. The case study concluded that the business is aligned with the IoS adoption, and the framework presents adherence to it. Research limitations/implications The case study was limited to only one company owing to the IoS’s novelty and the lack of correlated business models. Although the case study limits to the agriculture field, the proposed framework may be broadly applied. Originality/value Considering that the lack of a comprehensive business model causes new businesses to face challenges, it is relevant bringing up the present case study of the IoS-based business model, which correlates these two subjects, still poorly explored in the scientific literature: IoS and business models.

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Towards the Internet of Services: The THESEUS Research Program

Cited by 26 publications

References 0 publications

Business Models for the Internet of Services: State of the Art and Research Agenda

Business Models for the Internet of Services: State of the Art and Research Agenda

Understanding computational dialogue understanding

Internet of services-based business model: a case study in the livestock industry

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