2018
DOI: 10.1007/978-3-319-99007-1_93
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Towards the Development of a Citizens’ Trust Model in Using Social Media for e-Government Services: The Context of Pakistan

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Cited by 10 publications
(10 citation statements)
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“…Pakistan's e-Gov Directorate (EGD) was formed as an IT ministry unit, explicitly focusing on e-gov. Governments are aiming at greater transparency and accountability in policy-making, increasing the efficiency and costeffectiveness of the provision of public services to people (S. Khan, Rahim, & Maarop, 2018) However, the e-govt projects could not be successfully implemented in Pakistan, given these critical initiatives. Pakistan thus placed 153rd in the e-government list compared to its neighboring countries, China (45th), Iran (89th), and India (100th) as well as Bangladesh (119th) (E. S. UNPAN, 2020).…”
Section: Barriers To E-government In Pakistanmentioning
confidence: 99%
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“…Pakistan's e-Gov Directorate (EGD) was formed as an IT ministry unit, explicitly focusing on e-gov. Governments are aiming at greater transparency and accountability in policy-making, increasing the efficiency and costeffectiveness of the provision of public services to people (S. Khan, Rahim, & Maarop, 2018) However, the e-govt projects could not be successfully implemented in Pakistan, given these critical initiatives. Pakistan thus placed 153rd in the e-government list compared to its neighboring countries, China (45th), Iran (89th), and India (100th) as well as Bangladesh (119th) (E. S. UNPAN, 2020).…”
Section: Barriers To E-government In Pakistanmentioning
confidence: 99%
“…Pakistan also faces several challenges in implementing e-gov projects in the country, like any other developing country (Khan et al, 2018). In the e-gov sector, failure is defined as incapability in attaining its objectives.…”
Section: Barriers To E-government In Pakistanmentioning
confidence: 99%
“…The e-government survey of the United Nations in 2016 reflects that now every 4 out of 5 countries have incorporated social media links in their national web portals. However, the efforts of government organizations and the potential values of social media for e-government services cannot be displayed without addressing citizens' acceptance of such services (Khan et al, 2018b).…”
Section: Introductionmentioning
confidence: 99%
“…In addition, the context of using social media for e-government services as being a new approach has not received much attention in previous studies. Though the literature has highlighted the need for trust to encourage citizens' participation in government social media services (Park et al, 2015) but there is little understanding about the factors influencing their trust to use such services (Khan et al, 2018b).…”
Section: Introductionmentioning
confidence: 99%
“…Additionally, we cluster a set of sibling leaf nodes in a flash block so that garbage collection can be cheaply performed without full-merges or half-merge. As a result, the proposed F 2 B+-tree can prevent undesirable fluctuations of storage throughput [13][14][15].…”
Section: Resultsmentioning
confidence: 99%