Towards the Design of a Scalable Email Archiving and Discovery Solution

Content Management as a Service—Financial Archive Cloud

“…Multi Tenancy in the context of the Archive Cloud is the ability to host multiple private Archive Cloud service instances on a shared platform [23,29,30]. An application which was designed to be offered as a cloud service has multi tenancy built into its core design and its data model, so that customers can cost effectively share the same application instance while their data remains secure and protected.…”

“…Multi Tenancy in the context of Content Management as a Service is the ability to host multiple private Content Management Cloud service instances on a shared platform [23,29,30]. Only very few established applications have the builtin ability to separate tenants within a single instance of the application.…”

Preserving Email - DPC Technology Watch Report 11-01

“…Others have provided project reports and implementation advice (Paquet 2000;Mackenzie 2002;Schmitz Fuhrig and Adgent 2008;Goethals and Gogel 2010). A systematic review of literature indexing services yielded only four pieces devoted to the technical aspects of email preservation (Li and Somayaji 2005;Milicchio and Gehrke 2007;Srinivasan and Baone 2008;Wagner, et al, 2008a) as well as several publications discussing tangential but important topics such as user behaviour, the history of email, personal management practices or email visualization systems. 2 While these sources provide interesting background reading, the digital curation Bearman argued persuasively that because email is governed by so few conventions, those wishing to preserve it must use a holistic and systematic method that preserves its value as evidence regarding a particular decision, function or activity.…”

“…As far as I am aware, no published literature testifies to the effectiveness of this approach, either in ensuring short-term compliance with law or policy or in preserving email for the long-term. However, one suggested implementation has been proposed (Wagner, et al, 2008a;Wagner, et al, 2008b). Institutions that already use an EDRMS system or are considering one may wish to pursue this option, but care should be taken to ensure the system is configured so that it supports and takes advantage of users' normal email work habits.…”