“…Understanding and learning from user interactions involves a number of different aspects (Mehrotra et al 2018;Mehrotra 2018)-from understanding user intent and tasks (Mehrotra et al 2016b, c;Mehrotra and Yilmaz 2017a;Santy et al 2019;White et al 2015), to developing user models and personalization services (Mehrotra andYilmaz 2015, 2017;Liu et al 2019). Beyond understanding user needs, learning from user interactions involves developing the right metrics for evaluation and experimentation systems , c, Verma et al 2016), understanding user interaction processes (Liu et al 2014), their usage context (Mehrotra and Yilmaz 2017b) and designing interfaces capable of helping users (Hassan Awadallah et al 2014).…”